Question about Microsoft Xbox 360 Console

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Brand New XBox 360 will not read discs of any sort

I recently bought an xbox 360 and played it sparingly. after three days it suddenly would not read any dics. i tried dvds, cds, and games but it will not load anything

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Re: Brand New XBox 360 will not read discs of any sort

Phone ms, or you got an expensive paperweight

Posted on Oct 10, 2007

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Xbox 360 will not read cds of any sort, no error message

It appears your laser lens has bit the dust. It's not too expensive to replace it. you can purchase one here.

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My xbox 360 just grinded my brand new Rockband 2 disc.

The Xbox 360 is known for this. I would contact Microsoft as soon as possible.

Assistance by phone seven days a week.
International (direct dial to U.S.): 425-635-7180
Hearing Impaired (TDD device): 1-866-740-9269 or 425-635-7102 Hours of operation (every day):
9:00 A.M. to 1:00 A.M. Eastern Time
6:00 A.M. to 10:00 P.M. Pacific Time

Jan 02, 2009 | Microsoft Xbox 360 Console

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Game would play for a few minutes on a game with good condition and all of a sudden half a screen appears and says disc might be dirty or scrathed clean disc with a soft clothe but the game plays on my...

Three red lights means your 360 is dying.
Hopefully it's still under warranty - and keep in mind that Microsoft extended the warranty for the 3 red light issue to 3 years, instead of just one. So if you bought it within the last 3 years, just call Xbox customer service at 1-800-4MY-XBOX. Be prepared to be on hold for a while. I believe you can also do this online.
They will send you a box and packing instructions, and they even pay for the shipping. Once you send it, you should get it back in about 2 weeks (or more likely a new 360).

Jul 08, 2008 | Video Game Consoles

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Wont play

same here when ever i put in a brand new game just opened into my brand new xbox it reads for 5 seconds and then says sorry please clean disc and it was clean brand new.

Jun 02, 2008 | Microsoft Xbox 360 Console

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Apr 29, 2008 | Microsoft Xbox 360 Console

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My xbox 360 doesn't want to play any 360 games but it plays xbox games.


Take a look at this:

Also call 1800-4my-xbox and talk with them, you may can get the xbox360 replaced for a new one.

Also check these recent problems on

Good luck,

Oct 11, 2007 | Microsoft Xbox 360 Console

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