Question about Belkin (F5D8231-4) Wireless Router (F5D82314)

4 Answers

Nortel IPSEC VPN unable to connect via a Belkin N1 Wireless Router

I recently bought a Belkin N1 Wireless router, F5D8231-4 v4000, to replace a Belkin 802.11b router. Hooked everything up and got it running with no problems, except now my Nortel VPN client will not connect for work. I am able to access the Internet from the laptop but when I try to connect the VPN client it times out. I have put the Laptop in the DMZ and I have disabled the firewall but nothing works. Also I can ping the VPN switch via the domain name and IP address. Belkin Tech support has been useless so anything anyone knows would be grately appriciated!

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  • kmbdcb Oct 05, 2007

    There is no Port Forwarding optoin on this router. I have tried to open the upd port 500 and 10000 on the router firewall but that did not work. I have also disabled the firewall and placed the laptop in the DMZ, both solutions did not work either. I think it has something to do with the IPSEC pass thru within the firmware but I cannot find a way to change a setting for that and I have to latest firmware update. 3 days ago this was escalated to Belkin Tier 3 support but no call from them yet.

  • kmbdcb Oct 14, 2007

    I was finally able to get Belkin Level 3 Tech Support to call me. What we ended up doing was taking my Old 802.11b router and connecting to the Internet with it. Then changed the IP address on the N router. This now made the N router function as just a wireless switch on the network. Once we did that everything worked fine. I asked the guy what would I do if my old router dies and he said Belkin would send me a hard wired router. Sounds like they have seen this before and they also know it is a problem. Anyway I am up and running again so that is a good thing!

  • kmbdcb Oct 28, 2007

    If you read the comments I have posted I have done all of the optoins you listed. None of them worked. Also I have spoked with Belkin and we came up with a work around and I am thinking this is a known issue with Belkin since the Tech that finally called me seemed to know exactly what to do and when I asked about what happens if my old router fails he said Belkin would send me a hard wired router for free.

  • mizscarlett Dec 16, 2007

    can't port forward with my belkin n1 router.. Barbara Boyden

  • kmbdcb Jan 30, 2008

    Thanks for the info! I just had to go out and buy another hardware router because my other one had died. Nice to know though they finally fixed the problem!

  • Mikael Henriksson Mar 10, 2008

    This router is a pile of junk. I cannot use the version 4 firmware since I have a version 2 router and there is no firmware that supports vpn passthrough yet.

    I tried getting hold of support but they cannot help me. What should I do?

  • kingboat May 06, 2008

    I bought belkin N1 Wireless router and set it up but, the problem I have is only one user in my office can connect to our remote VPN server, the rest can not.

    I'm using this device as my internet router, the older one I was using was Linksys and I didn't have any problem whatsoever with connecting to VPN.

    Can anyone help????????

  • jay5308 Jun 22, 2008

    It's June of 08 and I'm still waiting for a solution from Belkin for the N1/VPN connection problem. Anything moving on this?



    Jay Hartigan

  • kmbdcb Aug 06, 2008

    Finally got around to upgrading the firmware, that fixed up but now my company uses different VPN client so it was not an issue anymore. Thanks for finding it!

  • Drucifer Oct 15, 2008

    I had the same problem connecting to my corporate network via Cisco VPN through a Belkin N1 wireless router (model # F5D8231-4). Had similar useless support from Belkin, but got it to work thanks to the suggestions listed here, namely:

    1. Disable the Firewall on the router

    2. Upgrade the Firmware to F5D8231-4 WW v4.00.18

  • Anonymous Oct 23, 2008

    Just upgraded from old belkin 802.11G modem/router to N1 vision modem/router. Everything worked fine until attempting to connect to work via Nortel VPN. Cannot connect to VPN at all. Changed back to old router working fine. Attempted port fwd, DMZ etc... all failed.

  • kingboat May 11, 2010

    I tried upgrading the firmware but it was stop suddenly and the error message I got was; you are trying to install an incompatible software. The router rebooted and went back to the same old story.



    Please am stacked and can not do anything, frustration is setting in now.......need your help asap



    Am using N1 Wireless Router F5D8231-4 Ver 5000

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StarCatZ,

I was just talking to the Tech Support in Belkin and I have to say that I focking hate with a passion. I am in your same position (ver.2) and all they could tell me is that they dont support VPN and that they cant help me. I am so pissed. They are so damn dumb it just makes me mad.

I am going to try and get mine replaced for a newer version with hope that that might fix my issue. good luck!

Posted on Mar 24, 2008

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Hi,
U Can open the Web Interface Of the Router by Typing the IP Address of the Router which is 192.168.2.1...
Select Virtual Servers under Firewall Option Which is Towards the Left hand Side of the Belkin Router Setup Page.
U can Get the Port Nos. of that Application.
Even if Not Working U can Update the Firmware Of the Router Which is Available in http://www.belkin.com/support/article/?lid=en&pid=F5D8231-4&aid=5927&scid=0 & U Can Use the New Beta Version Of 4.00.17....
Even Still If Not Working.,try to Disable the Firewall on the Router Which is in the Router Setup Page..
Even Still if Not Working Getit Replaced.

Venky

Posted on Oct 27, 2007

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Hey buddy , Try doing the port forwarding OPTION ON BELKIN ROUTER...GO TO THE SCREENS OF BELKIN BY TYPING THE ADDRESS 192.168.2.1 ..GO TO THE PORT FORWARING OPTIONS..TRY TO OPEN ALL THE PORTS. OR IF U KNOW WHICH PORT TO BE OPENED..WELL AND GOOD...PLS LET ME KNOW IF IT WORKS...GOOD LUCK

Posted on Oct 05, 2007

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