Question about Panasonic KX-FL501 Plain Paper Laser Fax

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All of a sudden my drum unit/fax machine has started making a noise

Hi, All of a sudden (since yesterday) my drum unit/fax machine has started making a rubbing noise (as if two wheels inside the fax machine are colliding with each other while rolling). It sounds like drum unit becoz when I take out the drum unit the noise disappears, and when put it back in the noise again starts when I close the cover. Also, the noise appears when any fax is printing, the paper gets jammed too after that noise. Please help me and tell me what should I do. I have tried cleaning it several times, check paper jams, but nothing helped so far. Please reply back asap. Thanks. Regards, Arpita

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Re: All of a sudden my drum unit/fax machine has started...

Ask for replacement to your supplier if you think that the drum causes the problem.


Posted on Mar 11, 2008

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Re: All of a sudden my drum unit/fax machine has started...

Take off the  two side cover, watch the gear rolling while printing you will find the noise come from, might be one of the gear is broken, certified technician will do the same thing when they troubleshoot the problem too, good luck

Posted on Dec 13, 2007

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