Question about SanDisk Sansa e260 MP3 Player

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Bad track !!

I can't delete some music and when i go to play all it say bad track over and over and over and don't play nothing !!

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Re: bad track !!

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

Posted on May 23, 2008

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1 Answer

The music playing through the mp3 player is only the background music of each track. i have changed ear phones, deleted and put the music on again and nothing is working, its been like that since i bought...

MP3 players can only play music files in mp3 file format. You need to convert your CDs to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
Click on this link for instruction on converting music files to mp3 file format:-

Apr 14, 2011 | MP3 & Digital Media Players

1 Answer

The tracks all say bad track and will not play, how do I fix the problem?

These tracks are corrupt Delete all Format
Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works

Try and drag and drop2.gif from your music folder to the media folder on the player make sure usb mode is msc this will show you all the folders Use your windows explorer for the transfer... much easier...If you don't have copies of your music copy to a folder on the computer first

Oct 24, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Zen mozaic won't delete albums?

was your action deleting or just removing ?

Removing Tracks On your player, to remove tracks is to remove them from the Selected Music view only. The tracks are still in the player and can be accessed from submenus like Artists or Albums.
x! To permanently remove tracks, use the delete function. See Deleting Tracks. x!
On the main menu, select Music > Now Playing.
Press OK. In the Now Playing view, the progress bar changes to a rating bar.
Press OK again. The Selected Music view appears.
Press or to select a track.
Press and select one of the following:
Remove > Remove Track
Removes the current track from the list.
Remove > Remove All
Clears the list.
Deleting TracksThis action permanently deletes tracks from your player.
> To only remove tracks from the Selected Music view, see Removing Tracks. <

On the main menu, select Music.
Select any submenu with audio tracks, for example, All Tracks.
Press or to select a track.
Press and select Delete Track
(details from "view all knowledgebase solutions" on the site of Creative)

Jun 28, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Deleting songs.

Your DB might be corrupt. Folow the delete procedure one more time:
Delete Music Files
1) Connect your Sansa to the computer.
2) Select Open device to view files using Windows Explorer on initial
3) Select the place where you want to delete music files from
4) Highlight and delete the music file/s or folder from My Computer\Sansa
folder. (You can also select from a variety of music
software programs to transfer/synchronize your files).

If that fails, go ahead and update the firmware - it will delete everything, and allow you to start over from scratch among other things.

-Tha Mp3 Doctor

Feb 16, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Cannot delete "bad track"

try formatting your mp3 player and then syncronizing songs back on to the mp3 player.

Sep 13, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Bad track error. songs arent deleting after reformatting and resetting multiple amounts of times.

There are 2 ways to format an mp3 player - if you were formatting the mp3 player from "My Computer," then try reformatting from Windows Media Player instead - I have a "tips and tricks" entry on How to Format an Mp3 Player for details

If that doesn't work, then double-click on My Computer, double-click on the Sansa player, and go to the various folders that it lists - music, voice, etc. Delete the songs ONLY - do not delete the dat, bat, ini, inf, or other system files

Jun 08, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Music will not play

For this problem you will first have to make sure that you Sansa is in "MSC" format under settings. Then connect it to your computer and locate it under "My Computer." Right click it and find "Format." When the screen pops up make sure it is NOT on quick format and hit okay. This should erase everything off of it. :) I had the same thing happen!

Mar 20, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Music doesnt play

Reformat the player and make sure your msuic service subscription is up to date. Also, make sure you didn't download an incompatible music format.

Mar 20, 2008 | MP3 & Digital Media Players

3 Answers


same thing happened to me it still doesn't work and mine is supposed to hold 500 it only holds 150

Mar 11, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Deleted everthing!!!!!!!!

Try uploading some songs with windows media player and then delete them through windows media player if it recognizes the tracks

Feb 25, 2008 | SanDisk Sansa e260 MP3 Player

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