Description: Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 10.
Problem signature: Problem Event Name: PnPDeviceProblemCode Architecture: x86 Hardware Id: USBVID_04B4&PID_6830&REV_0240 Setup class GUID: {36fc9e60-c465-11cf-8056-444553540000} PnP problem code: 0000000A Driver name: USBSTOR.SYS Driver version: 6.0.6001.18000 Driver date: 01-19-2008 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033
Comments:
May 01, 2009
- Its a old hard drive out of my laptop the old drive had xp pro on it and i am running vista. I just want to try to get some pictures and old files off of the old drive
May 01, 2009
- yes the docking station is a mad dog multimedia. ANd i will try to hook it up to a xp os by the end of the night to see if that works but its not just the picture files i cant even get into the old drive
J,
I would be willing to fix your issue if you gave me access to your system. I have access to a remote control program called Bomgar. I've had much success in resolving issues this way. You can check out some of my FixYa issues. I have many happy buds now. If you're willing to, please post your address and I'll do the rest. Let me know...Jerry
It could be because you're not running the same os the picture files were created with, so you can't read them. I'd try hooking up to an xp system and see if you don't have better luck. That's what the x86 architecture problem code is referring to: XP.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread. If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
Comments:
May 01, 2009
- Are you trying to use the file transfer wizard or explorer? The wizard will work only within one os. The latter is the preferred method for copying data from one hd to another, but you may find you need to take ownership of the files in order to do this. See here & here
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