Question about Motorola Mobility Moto Q
I flew in from overseas and my phone locked up asking me for a pass word I dont think I set up a security coad but I tried some old coads and that didnt work now I cant get it unlocked without doing a complete reboot/ master reset and loossing all my data I went to Verizon they cant help me they can only do a master reset saying they are not allowed to hook up to my phone do to privecy laws they told me it locked up 1. because I turned my phone on overseas 2. because I went through security at the airport 3. I sould have tried the last four digits of my phone # they tried four 0's and six 0's I cant sync it without a password and I need my contacts its my livelyhood can anyone help me with this problem??? Is there a way to remove the contacts befor I do a master reset???
Hi Motyvator, Try holding the Home button and Space bar together for a couple of seconds. Also, try to use the last four digits of your last phone number prior to getting the account with the MotoQ. I know these are long shots, I feel for you, best of luck in retrieving your contacts.
Posted on Oct 03, 2007
If all the contacts are on the SIM card then remove it before reset. Or use a friends phone to read your SIM and write down the contacts.
Posted on Oct 03, 2007
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Posted on Jan 02, 2017
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