Question about Jenn-Air JSD2488G Side by Side Refrigerator

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Ice Dispenser - in door

Our Ice machine is making ice, however when we go to dispense the ice through the door, it is not coming through the flap (the ice dispenses into the slot, but does not come through the flap into the cup. I was told there is a "solenoid" in the door that controls the flap to allow the ice to come through. Does anyone know what that part # is for this model, and how to fix it? Or is this something that needs to be repaired by a professional?

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Re: Ice Dispenser - in door

Yes that repair is quite common and not too difficult you need a Maytag Fountain door Kit dont have the part# hear but can be researched available at all appliance part retailers........comes with the solonoid, new flapper door and outher redesigned pieces also an instrunction sheet A solved rating is great motivation to continue giving priceless advise........

Posted on Oct 03, 2007

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Our Kenmore side by side refrigerator ice maker makes ice but when we press the ice dispenser lever there is no sound and no ice comes out.

If your refrigerator has an ice dispenser, you are probably used to getting ice right away when a lever or button is pressed. However, if you depress the ice maker button and nothing dispenses, there is an issue with your refrigerator. There are a few different reasons why an ice dispenser would suddenly not work. It is important to troubleshoot your refrigerator first to determine the problem. Some problems can be fixed at home, while others must be repaired by a professional

1 Remove the ice bin from the freezer and press the button on the front of the refrigerator for cubed ice.
2 Open the freezer door and hold down the switch on the door, which "tricks" the freezer into thinking the door is closed, and push the lever or button to dispense ice. The motor behind the ice bin should turn. If it does not, this means the motor is frozen.

3 Remove the motor, following the directions in your refrigerator's manual. Heat and dry out the motor with a hairdryer until the motor turns again, then reinstall the motor according to the manufacturer's directions.

Ice Bin or Chute
1 Remove the ice bin to see if it is overloaded. Ice bins that are too full can cause new ice being produced to back up and cause blockage. If this is the case, dump out the ice and rinse out the ice bin with hot water until any blockage is melted.

2 Examine the separator that divides the ice storage bin from the ice dispenser for holes. If the separator has a hole or is cracked, it must be replaced.

3 Watch the flap on the ice dispenser as you hold down the door switch and simultaneously press the button to dispense ice. If the flap does not close all the way, check for ice blockage and gently remove it. If there is no blockage, the flap will need to be replaced.

Hope this tips would help.

Have a nice day!

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Sgt 48

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