Question about Jenn-Air JMC8130DD Microwave Oven

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Jenn-Air Microwave turntable not working, microwave works

Hello. Please pardon the product description difference. I do not have the 8130, instead I have a Jenn-Air JMC8100AD built in microwave/oven unit in the kitchen. The microwave works just fine, but the turntable does not turn. When I lifted the glass plate, and turned it on, the little black plate holder turns when the microwave is on. So, it appears that the motor is fine. It is only when the glass plate is put on top of the little black holder that it does not turn. This suggests that the weight of the glass plate is too much. I suspect that it is some sort of coupling between the motor and the black holder. I have no idea how to remove the black holder. Any help would be welcome.

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Re: Jenn-Air Microwave turntable not working, microwave...

It's probably a cracked coupler or a weak, slipping motor.


You can find helpful exploded view diagrams and order parts by entering your model number here:


If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info (as well as a text file which helps in diagnosing and repairing door switch problems) at our site, which is linked at our listing here on FixYa:

Posted on Oct 12, 2007

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