Question about Canon CanoScan LiDE 500F Flatbed Scanner

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Locker My scanner isn't working anymore; Scangear cs does not communicate with the scanner saying that it is locked, while the scanner is unlocked; I disconnected and reconnected it several times (and the reading head does not move a little bit as it used to do at every turning on of the computer); I reaffirm that despite the error message, it is really unlocked.

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Re: locker

Had same problem with the 'release the lock switch' garbage. Didn't know where the faaaark the sodding release switch was anyway but gave the scanner a good whack on each of the front corners.....problem fixed.

Posted on Oct 23, 2008

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Re: locker

I went to the Canon Download Website and downloaded their 'Twain' software. It is now working again. Try it and see if it works.

Posted on Sep 19, 2008

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Re: locker

If it is definitely unlocked, then the scanner needs to be serviced. Contact Canon Tech Support.

Posted on May 09, 2008

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Jan 29, 2014 | Canon Scanners

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Canon ScanGear CS driver error Code: 2,252,0 - Can't preview Actually I have the Canon CanoScan LiDE 80 Flatbed Scanner - but this wasn't presented as an option, so I thought I'd try the nearest...


Canon ScanGear CS driver error Code: 2,252,0. Error when trying to Preview scan using ScanGear in your program, e.g. Word, PhotoShop...

I had the same problem, Canon Technical were clueless on this error code. Yes the problem occured when trying to preview first however I could scan but without any preview, pointless really.

I have fixed it for Windows Xp SP3, Canon Lide 80. To Fix:

You need to download the latest ScanGear driver and Deldrv.exe from the canon website. You don't need the Toolbox,

It would help if you have Tuneup 2009 (even Trail version) for the later parts of this fix: just click download, you don't need to give them your email address.

1. Save these on C:
2. Remove the USB cable from your scanner - make sure it is unplugged.
3. Run Deldrv.exe, select your scanner and uninstall.

4. Now you will need to go into 'C:/WINDOWS/TWAIN_32' folder; you must remove anything in this folder - safest thing to do is CUT any items and paste them on the C: or personal folder.

5. Now the register parts - you need to purge your registry of any left over values. I found out after several attempts that this final step fixed the problem for me.

Basically through Windows XP Regedit or TuneUp Reg Editor search the ENTIRE registry for first 'ScanGear', second, 'Canon' and third if you have installed previously, 'Canon Toolbox'. Find any entries relating to any Canon scanner software and delete them. I only found around 6 or 7 entries to remove.

6. If you have TuneUp run '1-Click maintence' (correct problems) and afterwards run the 'Register defragger'. Restart.

7. On the next bootup your register should be optimised. Ok, disable any Anti-virus software.

8. Run the scangear setup winzip file you saved on C:. * it will extract a folder to C:. If get an error with the extraction, try running it anywhere else except C drive. Alternatively if you have WinRar, right click and manual extract contents. The scangear setup winzip file/folder (called lide80vst7250a_xpen) only contained a readme and setupSG.exe.

9. You must run the setupSG inside this folder. And you're done. Enable your anti-virus.

9. Now connect USB to scanner, Windows should pick it up. Open Word or PhotoShop > run the scangear program to preview.

10. Done! It worked my end.

Please let me know if this helped you.

Mar 14, 2009 | Canon CanoScan LiDE 70 Flatbed Scanner

1 Answer

Re: CanoScan LIDE 30 on Mac OS X (Version 10.5.6)

I was able to install the CanoScan Toolbox by doing the following: MacIntosh HD --> Library --> CFMSupport --> Get Info. Under 'Sharing & Permissions', I added my name & changed 'Read only' to 'Read & Write' .

Problem now: I can't install the LIDE 30 Scanner Driver. I clicked on the downloaded driver & a box opened. I clicked on ScanGear CS Installer, but that didn't work. I then clicked on 'Into Plug-In' --> ScanGear CS 7.0X --> Choose Application --> CanoScan Toolbox 4.1 --> Plug-Ins, but couldn't continue as the 'Open' tab was greyed out. What should I try? Any suggestions would be appreciated.

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6 Answers

Canoscan lide 20 Error; Release the lock switch, detach the USB cable and reconnect. Scanner driver will be closed.

hi.. there is a lock under the scanner you need to unlock it... lock it to prevent damage while transporting...

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1 Answer

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Uninstall the software with scanner unplug from your MAC. Install the software with the scanner disconnected, then connect it b4 the first use of the software.

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