Question about Xerox Phaser 8500/DN Printer

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Error code 11,009,46:1444 on Xerox Phaser 8500

Does anyone know what this error means? I'm unable to clear it from the screen and the printer is non-operational. I have searched on Xerox support pages but this error code does not see to be recognised.

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The 11,009,46 error in my experience means that, at some point, the printer lost power during an electronic action. in some cases an NVRAM reset will do the trick, but if it doesn't, one of the electric boards has been blown up. XEROX are very protective about which board to replace, so you're quite stuck with their own service in order to have it repaired.

Posted on Mar 15, 2011

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Printer Error 11,009.46 Message Reset the Printer to the Factory Defaults (NVRAM Reset)
NOTE: Resetting NVRAM returns stored parameters in the image processor board NVRAM to their factory default values. The print count and the Adobe firmware serial number are not affected by this reset. You can reset the PostScript NVRAM using the Service Tools menu or the Service Diagnostics menu.


TIP: take the last part (:1444) off when searching. Try at your own risk

Posted on Nov 09, 2007

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A fault code search on Xerox's website says this is an electronics module interface fault--just doesn't say how to fix it!!

Posted on Oct 04, 2007

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www.support.xerox.com/support/phaser-8500-8550/.../enus.html
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IIf



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Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

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