Question about Xerox Phaser 8500/DN Printer
Does anyone know what this error means? I'm unable to clear it from the screen and the printer is non-operational. I have searched on Xerox support pages but this error code does not see to be recognised.
The 11,009,46 error in my experience means that, at some point, the printer lost power during an electronic action. in some cases an NVRAM reset will do the trick, but if it doesn't, one of the electric boards has been blown up. XEROX are very protective about which board to replace, so you're quite stuck with their own service in order to have it repaired.
Posted on Mar 15, 2011
Printer Error 11,009.46 Message
Reset the Printer to the Factory Defaults (NVRAM Reset)
NOTE: Resetting NVRAM returns stored parameters in the image processor board NVRAM to their factory default values. The print count and the Adobe firmware serial number are not affected by this reset. You can reset the PostScript NVRAM using the Service Tools menu or the Service Diagnostics menu.
TIP: take the last part (:1444) off when searching. Try at your own risk
Posted on Nov 09, 2007
A fault code search on Xerox's website says this is an electronics module interface fault--just doesn't say how to fix it!!
Posted on Oct 04, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jul 28, 2015 | Xerox PHASER 8550 COLOR Printer
Ink count sensor flags are stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black. (Your error indicates black ink loader failure)
Features on the bottom of genuine Xerox ink sticks actuate the Ink Out Sensor located at the forward end of each ink channel of the Ink Loader. The sensor indicates the passage of ink to provide a count of ink consumption.
Damaged or non-genuine ink sticks may not reliably actuate the sensors. This can lead to false Ink Out messages as well as Ink Stick count faults. Using 8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick count faults.
Ink Loader will need replaced and then diagnostics entered to run "Clear ISC Fault" test to clear the error.
Aug 11, 2013 | Xerox Phaser 8500/DN Printer
Feb 24, 2011 | Xerox Phaser 8500/DN Printer
Feb 03, 2010 | Xerox Phaser 8500/DN Printer
Jan 22, 2009 | Xerox Phaser 8500/DN Printer
Jun 30, 2014 | Xerox Phaser 8500/DN Printer
Jun 04, 2014 | Xerox Phaser 8500/DN Printer
1,149 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: