Question about Xerox Phaser 8500/DN Printer

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Error code 11,009,46:1444 on Xerox Phaser 8500

Does anyone know what this error means? I'm unable to clear it from the screen and the printer is non-operational. I have searched on Xerox support pages but this error code does not see to be recognised.

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Re: Error code 11,009,46:1444 on Xerox Phaser 8500

The 11,009,46 error in my experience means that, at some point, the printer lost power during an electronic action. in some cases an NVRAM reset will do the trick, but if it doesn't, one of the electric boards has been blown up. XEROX are very protective about which board to replace, so you're quite stuck with their own service in order to have it repaired.

Posted on Mar 15, 2011

Re: Error code 11,009,46:1444 on Xerox Phaser 8500

Printer Error 11,009.46 Message Reset the Printer to the Factory Defaults (NVRAM Reset)
NOTE: Resetting NVRAM returns stored parameters in the image processor board NVRAM to their factory default values. The print count and the Adobe firmware serial number are not affected by this reset. You can reset the PostScript NVRAM using the Service Tools menu or the Service Diagnostics menu.

TIP: take the last part (:1444) off when searching. Try at your own risk

Posted on Nov 09, 2007

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Re: Error code 11,009,46:1444 on Xerox Phaser 8500

A fault code search on Xerox's website says this is an electronics module interface fault--just doesn't say how to fix it!!

Posted on Oct 04, 2007

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That is a print head movement fault.
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