Fax machine 2820 (by 3 users)

Make sure that you are not using generic supplies. Using generic supplies or supplies that have been refilled will cause the unit to give false errors. There is white piece of plastic inside the semi circular opening, if you do not see a white semi circular opening it is either a generic toner or starter toner and you will need to replace the toner with a authentic toner.

You may try this also:
1. Remove the drum and toner, separate the drum and toner and then rock the toner from side to side.
2 Put the drum and toner back together and clean the corona wire ten times.

3 Put the drum and toner back inside the machine and close the cover, if you still have toner life end try this:

a Open the front cover

b press the options key, the LCD will say "replace drum?"

c press the start key. and then press 10 on your dial pad. the display should say accepted for about 2 seconds and then say cover open.

d close the cover, if the display still has toner life end, you will need to replace the toner