Question about RCA F19625 19" TV

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SAP I have Two problems 1: Only certain channels have good sound quality, the ones that dont have good sound quality sound like they are on really low volume but when you turn them up, you only get static and it still sounds soft 2: Somehow I turned on the SAP on my TV and I cant change it back and its only for the one channel that has sound.

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Remote wont let me turn the channels but turns the t.v. up though

Posted on Aug 17, 2008

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Please give full service # and chassis # for accurate info.Repair involves EEPROM replacement

Posted on Oct 03, 2007

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Why the sound only on certain channels and some channels start speaking Spanish?

You most likely have the SAP (Second Audio Program) feature enabled. Many shows do not have this sound track and that is when you hear nothing. When the SAP is on, it is usually in Spanish for English-speaking programs. Check your TV remote for SAP and see if you can disable it.

Oct 09, 2015 | Standard (CRT) Televisions

1 Answer

Stereo SAP will not come off a few channels , no sound on these channels

Do a factory reset to this set. The Secondary Audio Program [SAP] to all channels will be cleared. Refer its user manual for details.

Mar 25, 2013 | Standard (CRT) Televisions

1 Answer

Our major channels, abc, nbc, cbs have no sound. All other channels are ok. What do we need to do?

Look for a button on the remote that said "SAP"press that button to release this modes."SAP" mode useally a tranlation to spanish languages for tv out put audio for certain channels.

Feb 13, 2011 | Sony FD Trinitron WEGA KV-32FS100 32" TV

1 Answer

Under the channel it says SAP and no sound comes out on some channels,on other channels its says stero and works fine how can i fix the problem

I found this information in the manual, and perhaps it will help:

1 Switch the audio.

• Every time you press [AUDIO], the audio will

be switched as below.

MAIN : Outputs main-audio

SAP : Outputs second audio channel
MONO : Outputs mono-

Also the manual says this about SAP:


(Secondary Audio Program)

Second-audio channel delivered

separately from main-audio channel.

This audio channel is used as
an alternate in bilingual broadcasting.

Here is a link for the manual, in case you want to go over the settings. I'm thinking this is a setting problem in the menu, but it can be a physical problem with a cable line.
Of course it could also be a trickier problem, but check your settings, check the cable line with another TV if possible, and then contact ILO Support for help, in the event nothing fixes it.
Good luck, and hope this helps.

Dec 01, 2010 | iLO IWT3206 TV

1 Answer

No Sound on some channels

I had the same problem, on the channels that have SAP go to your menu and switch them to stereo,the channels are in stereo but you have them on SAP

Jul 26, 2008 | RCA 27V530T 27" TV

1 Answer

Cant turn sap off missing sound on some channels

Hmmm, you'll need that original, there. See if you can find one, and maybe even just borrow one to get what you're after...accordianman

Feb 09, 2008 | Sharp 27H-S60 TV

2 Answers


Hi Suezie,

The problem is most likely your SAP being turned On.

SAP was created for audio programing including translations into a 2nd language. On nearly all sets, the SAP being ON will essentially select an alternate audio stream and will de-select or mute the main audio from the channel your are viewing. However not all TV stations have SAP enabled.

I am the Chief Engineer of a TV station in Denver, CO. We are not using SAP so if you selected SAP while watching my station you would get noise or static. There would not be any audio there.

Go to the front panel of your TV and select the "MENU" function. Step through the menus to Audio features and De-select SAP or Enable your main audio and this should take care of the problem. Alternatively you might be able to unplug your set for a period of time and it would reset itself. I used to get calls from elderly viewers when the set wouldn't pick up the UHF TV stations anymore. These were always after a power failure and the set had defualted to factory settings,

Different set manufacturers use different menu schemes and withou a password feature, these menus are so simple a small child playing with those fascinating buttons can change them for you to something you really don't want.

Good luck and write back if you can't find it. The set manufacturer and model number would help me look up a menu tree for your TV set.

Thak you,
Bernarr Howell

Feb 03, 2008 | Standard (CRT) Televisions

1 Answer

Sound setting

do a set up and turn off sap in the audio program again

Oct 28, 2007 | RCA 32F531T 32" TV

4 Answers

No sound on two stations

the best thing to do fine tune manualy

Sep 05, 2007 | Sansui DTV2760 27" TV

1 Answer

Sound isn't working correctly

Hello dotdeb99, Use your remote to go to the menu on your TV and scroll through the menu items, you should see the SAP feature. Then turn it off. You can also get the users manual for your TV on-line and it should have SAP instructions in it. Just remember SAP is a TV menu item, it will not be actually on the remote itself. Thank you.

Sep 05, 2007 | Sansui DTV2760 27" TV

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