Dell 962 Photo All-In-One InkJet Printer Logo

Related Topics:

Posted on Apr 30, 2009
Answered

Reset the ink memory level after replacing cartridge

I refilled my black ink cartridge at office max for my original dell cartridge. I can not get the error message off to reset the ink memory level on a dell 962 printer. Can anyone help me reset?

Answer This Question
  • 2 more comments 
  • computerscot Apr 30, 2009

    I have seen this on several DELL's. Has anyone come up with a solution yet?

  • Anonymous May 01, 2009

    ARGH! No wonder Dell GIVES these printers away!! What a pain they are! I'm just putting a piece of black electrical tape over the flashing exclamation mark and carrying on printing..... no more Dell printers for me... free or not!

  • legseileen May 05, 2009

    I hardly use the printer to print documents. To my understanding there should me plenty of both black and color ink in those cartridges... but the other day when I tried to print a document, it wouldn't print! I keep getting those error messages that I need to replace the ink cartridges for both and NO printed documents for ME until I do so!!!!



    I am so upset because NOW, no other function but the stand alone fax machine will work until I put in at least one new ink cartridge on the printer!!!



    Can anyone help?? Is there any other company but DELL at better prices where I can REFILL or EXCHANGE the cartridges for a BETTER PRICE???

  • charley6 May 26, 2009

    I have had my 926 ink carts refilled twice now at Walgreens drugstore. They seem to work fine, but the message still says low, I click print anyway, and away it goes. I would like to get rid of the message tho' by the way, black was 10 bucks and color 15, but you get half off with a coupon, and you get another one on the box. [they put them in a box].

×

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.
Corporal:

An expert that has over 10 points.
Mayor:

An expert whose answer got voted for 2 times.
Problem Solver:

An expert who has answered 5 questions.

  • Contributor 15 Answers
  • Posted on Jul 13, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.
Corporal:

An expert that has over 10 points.
Mayor:

An expert whose answer got voted for 2 times.
Problem Solver:

An expert who has answered 5 questions.

Joined: Jul 13, 2009
Answers
15
Questions
0
Helped
27419
Points
32

To get your printer to recognize the new cartridge; go to start - printer and faxes -right click on printer - preferences (printing preferences) -settings -load factory settings. Print test page Ctrl+P

-Mustafa

1 Related Answer

Anonymous

  • 89 Answers
  • Posted on May 31, 2009

SOURCE: Reset the ink memory level after replacing cartridge

Hello,
Have you tried to unplug your printer and plug it back in?

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

Reset ink cartridge
Unfortunately you can't....

The ink level indicator cannot be manually re-set in the newer HP, Lexmark or Dell integrated ink cartridges, thus making it not usable. The OEMs all leverage 'fusible links' in the nozzle plate (internal to base of ink cartridge) which physically blows the resistors as the original ink is consumed...thus resetting the ink cartridge's ink level monitoring capability is simply not possible. The ink tracking feature is only available with a brand new ink cartridge.

However, losing this feature is not necessarily significant, because the ink level indicator usually has 20%-30% ink remaining when it shows "low on ink". Therefore, the warning has limited value, because customers who prematurely replace their cartridges when they see the "low ink" message are wasting a lot of residual ink.

Refer to any of the following videos which cover this 'low ink' subject in detail:
http://inkjet411.com/?page_id=396 (HP 60/61 Low Ink)
http://inkjet411.com/?page_id=517 (HP 74/75 Low Ink)
http://inkjet411.com/?page_id=598 (HP 901 Low Ink)
http://inkjet411.com/?page_id=1261 (HP 92-99 Nuisance Messages)

For information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced HP printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com
Read full answer
Jun 11, 2013 • Office Equipment & Supplies
0helpful
1answer

I replaced my black ink cartridge with a refilled from office max and it will not print in black. Why?
Most HP cartridges have what's called an ACCUM chip, which doesn't care about the actual ink level, it counts how many milliliters (or droplets) have gone through the head to determine when it's "empty" and therefore refilling doesn't do anything, the accum still says the cartridge is empty.
Read full answer
Mar 05, 2011 • HP Photosmart 2610 All-In-One InkJet...
6helpful
2answers

I need to reset my ink levels on my lexmark s305 after refilling cartridges
I managed to successfully refill the black cartridge for the S305; I did it when the printer warned of 'very low black ink' (although it didn't print very well - i.e. grey - until the following day). It kept displaying 'low ink' but printed fine for a few months.
I think if you can catch it before the printer decides it needs an 'official' refill or replacement then it works (although when exactly this is is a mystery, as it always displays 'low' for black ink).
Yesterday, the printer decided it wouldn't print until the cartridge was changed.
Refilled; waited for half a day;replaced several times; turned the printer on and off 5 times with no cartridge in (to see if it would wipe the printer's memory of the cartridge); and spent about 4 hours online trying to find a solution.
If it starts working tomorrow, I'll let you know. I don't want to mess about with software that may reset the ink levels. (If anyone finds some that works, please post!)
It looks like Lexmark have ensured they can pile in the cash with their original cartridges.
I've heard about generic cartridges that are chipped to avoid the above problem - I'll visit my local refill store soon.
There must be a way round this!
Cheers, Fronter

Read full answer
Mar 08, 2010 • Lexmark X3550 All-In-One Printer
1helpful
1answer

Low ink levels after replaceing with new ink cartridges
Hi

Dell's Inkjet, All-In-One Printers ... cartridges have a sensor in them that cannot be reset.
Sorry
Read full answer
Feb 03, 2010 • Dell 926 All-In-One InkJet Printer
4helpful
1answer

My refilled ink cartridge still displays empty and will not print
The ink cartridge is most likely chipped & you would not be able to reset the ink level. Purchase an original or a good compatible cartridge. Refiling newer cartridges is not a good idea.
Read full answer
Oct 21, 2009 • HP Photosmart C4180 All-In-One InkJet...
2helpful
1answer

Dell a940 error code 50c
From doing my research, I have found that the 50C Error message comes from the cartridge, usually if it has been refilled. If this cartridge is new, please return it to the place of purchase for a new one or a refund.

Here's what happens when you refill the Dell Series 2 ink cartridges. There is a sensor in them that cannot be reset.

Dell ink cartridges can only be purchased at Staples, Walmart or Dell's website.

Dell ink cartridges have a sensor that reports the ink level as low once it reaches a certain level. The sensor can not be reset. If you refill an ink cartridge that previously reported low ink, it may print fine, but the sensor will always report low ink. Buying or replacing ink cartridges with new Dell cartridges will resolve the low ink message.

Dell discourages ink refills. Refilling ink may lead to print quality problems, and even eventual hardware problems.


if u have not refilled ur cartridge and u still get this error i suggest u buy a new cartridge.....


good luck
have a nice day
Read full answer
Jul 08, 2009 • Dell Office Equipment & Supplies
1helpful
1answer

Reset the ink memory level after replacing cartridge
Hello,
Have you tried to unplug your printer and plug it back in?
Read full answer
May 31, 2009 • Dell 962 Photo All-In-One InkJet Printer
0helpful
1answer

Lexmark x5470
Let the ink settle in the cartridge for awhile. Make sure no ink is on the outside of the cartridge which adversely effects the signal to the printer.
Read full answer
Apr 14, 2009 • Dell Dimension 4500 + Lexmark Z35 Printer...
0helpful
1answer

Dell 926 injection refill kit didnt work
The ink your purchased is likely a cheap watered down version of what your printer is meant to take. You may notice that the ink smears when you rub the page directly after printing. Why you chose to use the blue and red ink to make black blows my mind. These refill kits are insanely cheap and buying the black could not have been much more. Not using black ink in the black cartridge would explain why your print is faded. Also, there is no way to reset the ink levels on this type of cartridge. As long as the printer still prints, just ignore the ink level indicator and print until the ink runs dry. I recommend Cartridge World for ink refills because they use high quality ink to manufacturer specified volumes while still saving you money.
Read full answer
Feb 05, 2009 • Dell 926 All-In-One InkJet Printer
1helpful
2answers

Low warning annoying me
Dell's proprietary grip on its printers causes this message to appear with any non-Dell or refilled cartridge. The messages/ink filled levels will only be reset if you buy a new Dell ink cartridge or have a way to update their encoding strip.

The good news is that you can still use refilled cartridges just minimize the level warnings to the task bar and ignore them when they come up. Everything should still print fine.
Read full answer
Nov 29, 2007 • Dell 924 All-in-One InkJet Printer
Not finding what you are looking for?

View Most Popular

962 Photo All-In-One InkJet Printer

  • Office Equipment & Supplies

Related Question

Reset ink cartridge

  • Office Equipment & Supplies

Related Topics

1,251 views

Ask a Question

Usually answered in minutes!

Popular Questions

Dell A920 with Windows Vista

Dell A920 InkJet Printer

Dell V510 printer worked fine wirelessly until we got a new Belkin Router

Dell AllinOne Multifunctional...

Reset Dell 1720dn network address to get back access to it?

Dell 1720dn Laser Printer

Printer driver for mac

Dell 922 All-In-One InkJet Printer

My Dell 1130 Laser Printer

Dell 1130 Laser Printer

Check Out the Latest Printers Report
Check Out the Latest Printers Report

View all Fixya Reports

Top Dell Office Equipment & Supplies Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Norman Weimar
Norman Weimar

Level 3 Expert

7035 Answers

Ngoro

Level 3 Expert

3523 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

PDF Manual
Manual. user-manual-962 Photo...

962 Photo All-In-One...

Loading...