Question about SanDisk Sansa e250 MP3 Player

7 Answers

How to unfreeze mp3 player

Hi, I have a failry new mp3/mp4 player, I've had it working fine for months, even had it playing three days ago. I went to turn it on yesterday and instead of coming up with the 'hello' screen, it went straight to a blank screen with a egg timer on it, then it doesn't move from this screen. Can you please give me suggestions as to how to fix it? There's no reset button, only a on/off switch not button. I've tried pressing either the menu of play button for a while but that doesn't change anything. Thanks, Heather

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  • 45 more comments 
  • actress23 Nov 06, 2007

    I turned on my mp3 player and went 2 my music and now it's frozen how do I unfreeze it??

  • Anonymous Dec 20, 2007

    my mp3 player does not want to go to my music or anything it freezes at the HELLO slide
    how can i fix it?

  • Anonymous Dec 21, 2007

    My sansa 250 is frozen and I cannot shut it off

  • mikegreen Dec 21, 2007

    blank screen

  • mel24 Dec 23, 2007

    on the corner of the mpe palyer it saysDRM instead of mp3 how do i take this off and would that be the reason why my mp3 player won't play my songs

  • Anonymous Dec 24, 2007

    ok look when i had put music on my mp3 player i unplugged the cord and it just frozed. how do i fix it?

  • Anonymous Dec 29, 2007

    I went to upload stuff on my boyfriend's Mp3 player and It froze.
    It gives me a blank screen ...so I am hoping tomorrow that it fixes its self


  • inottellu Dec 31, 2007

    i can never trust my mp3 player to work. its a c200 sansa. it's constantly freezing in fact its frozen right now! any suggestions or software download ideas?

  • Anonymous Jan 04, 2008

    wont do anything

  • bibpana Feb 16, 2008

    once you turn on the payer the first screen that displays the name of the player keeps coming back on over & over

  • mightymo217 Feb 29, 2008

    i was loading music on mine and it froze on the connection screen where it had the picture of the mp3 and the computer and the little arrows going from one to the other.....i need help.



    plase and thank you! =D

  • Anonymous Mar 06, 2008

    well my mp3 is the 8GB's one and one day when I turn it on, the sand clock came on and thats where it froze at... i can't get it to do anything else... Please help me....

  • Anonymous Mar 12, 2008

    it is stuck on refresh database

  • Anonymous Mar 16, 2008

    Tried to choose music to play. Screen is locked on Artists, Play All. Tied menu button and a combination of other buttons. Unplugged device.. No luck. I cannot clear screen or shut of MP3 player.



    Cathy

  • LiiGHTAZZ Mar 24, 2008

    i was playing a song on my mp3 player and it just froze on the song..then i thought maybe if i pluged it into my computer it would unfreeze but then it went to a blank screen and its been a liitle while noww.....what can i doo?

  • tgal2x Mar 28, 2008

    i was listening to one of my songs and i was going to go listen to a recording i have on my mp3 player and when i hit the button that selects the recording my mp3 player just froze at the bottom where it would say the name of the artist and the song it froze and the part that highlights what recording id be going to listen to will not move.Its still a fairly new mp3 player i got it for Xmas but did not open it until late January.How do i unfreeze it?

  • Anonymous Apr 07, 2008

    my mp3 player is frozen

  • bshooter Apr 07, 2008

    when i turn on my sansa e250 it freezes in the time bar named refresh database

  • bshooter Apr 08, 2008

    I have a failry new mp3/mp4 player, I've had it working fine for months, even had it playing three days ago. I went to turn it on yesterday and instead of coming up with the 'hello' screen, it went straight to a blank screen with a egg timer on it, then it doesn't move from this screen. Can you please give me suggestions as to how to fix it? There's no reset button, only a on/off switch not button. I've tried pressing either the menu of play button for a while but that doesn't change anything.
    Thanks,
    Roshane

  • bshooter Apr 08, 2008

    my sansa freezes

  • MsWillis Apr 10, 2008

    I have an mp3 player and I went to turn it on and the screen is black with minor detail of my mp3 player's backgroung shown slightly at the top. I suspect that it's froze. There's no reset button only and off and on and a star rating button. Can you assist me. Thanks

  • Anonymous Apr 13, 2008

    when i turn on my sansa mp3 player it just freezes on the sandisk screen and doesn't do anything.

  • davilchild Apr 17, 2008

    i have a 128mb coby mp3 and it just froze after my dad unpugged it from the compter

  • Anonymous May 07, 2008

    stuck on database

  • Anonymous May 14, 2008

    I WAS LISTENING MUSIC AND I MOVE TO LISTEN THE NEXT SONG AND IT GOTT FREZ WITH THE BLACK SCREEN I TRY TO TURN IT ON BUT I JUSC CANT I HAVE 3 WEEKS WITH THE SAME PROBLEM. WHAT DO I NEED TO DO? PLEASE HELP ME

  • STUPID_MP3 May 27, 2008

    its frozen

  • oli oli ooo May 30, 2008

    well, my mp3/mp4 has a problem it freezes as soon as i turn it on but when it is done with the sandisk signe it just goes straight to refreshing data bass and gets frozen thier. please if you have any answers please nawer my question.
    thanks,
    ahmad


  • Anonymous Jun 04, 2008

    frozen on play screen. cant turn it off. doesnt change anything

  • wtfshea Jun 21, 2008

    my mp4/mp3 player is on frozen on a blue screen with an hourglass lookin timer on it..i tried turning it on and off...i've tried leting it die and charging it back up to see if it would work..i have also tried to hold different buttons done to see if it would work...what should i do??

  • Anonymous Jul 04, 2008

    i got a new mp4 and i dropped on the ground on the way to a field trip. when i got on the bus to listen to it i turned it on and the screen was white.

    i tried turning it on over and over again but it dosn't work and you can't restart it.

  • diva_mama11 Jul 07, 2008

    my mp3 player works on and off...like the other day i was listening to it and all of a sudden i heard a wierd noise and my light went out and it was frozen for a while and i put it on the charger and it was working fine for the next day. Another day passed and i started to put more music on it and after i listened to it a couple of times it started sayin that almost every track was a ''bad track'' and then today i put it on the charger again and it wasnt recognizing my player and then my screen started fading away and now its just black and lit up...there is nothing but a blank screen and my blue circle is lit up..

  • Anonymous Jul 22, 2008

    SanDisk Sansa e250 MP3 Player

  • Anonymous Aug 18, 2008

    Hang at refresh database, try power off & on,no working. please give me advice.

  • Anonymous Dec 01, 2008

    mine has frozen on record screen and wont turn back on

    and i need help !!!!!!!!!!!!!!!!!!

  • lenaflarida Dec 09, 2008

    mine wont turn on or off

  • 396H Dec 09, 2008

    Hi, I have a failry new mp3/mp4 player, I've had it working fine for months, even had it playing three days ago. I went to turn it on yesterday and instead of coming up with the 'hello' screen, it went straight to a blank screen with a egg timer on it, then it doesn't move from this screen. Can you please give me suggestions as to how to fix it? There's no reset button, only a on/off switch not button. I've tried pressing either the menu of play button for a while but that doesn't change anything.
    Thanks,
    Heather

  • 396H Dec 09, 2008

    Hi, I have a failry new mp3/mp4 player, I've had it working fine for months, even had it playing three days ago. I went to turn it on yesterday and instead of coming up with the 'hello' screen, it went straight to a blank screen with a egg timer on it, then it doesn't move from this screen. Can you please give me suggestions as to how to fix it? There's no reset button, only a on/off switch not button. I've tried pressing either the menu of play button for a while but that doesn't change anything.
    Thanks,
    Heather

    Matthew.H396

  • Anonymous Dec 19, 2008

    i got mine from walmart. any who mine won't go off the loading screen

  • Anonymous Dec 22, 2008

    I have the same problem, it has froze up and tried holding down the menu and record button at the sametime, even let the battery die and no luck. Please assist. Fusion mp3/mp4 player (looks like a old generation ipod).

    Dawn

  • Anonymous Jan 24, 2009

    it has a sandish sorda screen and the turn off button wont word!!!

  • Anonymous Jan 29, 2009

    when i turn mine on it just shows the sandisk sign and thats it i took the battery out and put it back in but nothing happened??????

  • gelstyles Jan 29, 2009

    I cant turn on my player. I have reset it in the past but now it has a blank screen and wont charge. I tried taking the battery out but then when I put it on it wont turn on. Is it rooted?

  • Anonymous Feb 26, 2009

    HELP i try everything i think i broke the power button from hloing it down so hard i dnt know waht to do i was puttin music on it nd i took it out and it just frozze and it says SanDisk and it what do anything PLEASE HELP ME =[

  • Anonymous Apr 08, 2009

    my mp4 player well charge but wont cut on

  • Anonymous Apr 09, 2009

    So, my sansa turns on, it goes to the screen with all the little category things, but then it has the refresh database thing. it only loads a little bit, and then stops.
    I've let it go dead, i've taken the battery out, I've held the menu+record button down, and I've turned it off and on over and over. any help? suggestions?

  • Anonymous May 09, 2009

    THE 1st IDEA WORKS THE BEST! THANKS A BILLION TIMES OVER!!!!!!! :D

  • FEJDUIR May 17, 2009

    my mp3 player isnt working....it freeze and i tried every think....i need help,it a SANSA MP3 PLAYER

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7 Answers

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Try Holding the Power Button for 20 sec for a Power Reset of the device Turn on the Player ,hold the Power button for 5 sec.

Posted on Mar 28, 2008

  • Evie12 Apr 16, 2011

    hi i have that new sansa mp3 player u know the little one so it's totally charged but i can't turn on i really need help:( do u think something is broken i started in 2010

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Ok all you gotta do turn the sansa on and then press menu + rec button for about 10 to 15 seconds. The device will turn off by itself and that is it. hope this work for you

Posted on Oct 03, 2007

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What you do is hold the power button for 15 seconds then it will unfreeze

Posted on Jun 17, 2009

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Press menu button for 15 seconds and turns off by itself .. then turn it on and
!! voila !!

Posted on Jul 12, 2009

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If you have a MP3 Player that has a on/off - hold button on the side make sure you slide thr button towards the top - not the hold and press it up there for 15- 20 seconds - this should reset the MP3 player - the only thing that works for me :)

Posted on Nov 30, 2009

Take out the battery and put it back in. :) Good Luck

Posted on Jul 27, 2008

  • rohit1880 Dec 01, 2010

    hi everyone here is the easy solution given above when my apple ipod stuck with apple logo i cant remove my battery from ipod so after power gose out it work back by it self.......... so for quick result removing the battery and put it back is easy solution if it still problem their is two way for having this problem two files in internal memory of ur mp4 player, which is not hidden or read-only file ...has been deleted by yourself or from pc direct formatting ur mp4 disk, or it may be hardware..so it cant fix by itself take it to service center........mp4 service center find it in google search...

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Let the power go out then charge it and turn it back on

Posted on Jan 25, 2008

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Posted on Jan 02, 2017

  • 3422 Answers

SOURCE: How to unfreeze mp3 player

Hi,

I would recommend you to upgrade your device firmware.
This will fix the issue.

Posted on Jul 04, 2008

The Machine
  • 788 Answers

SOURCE: How to unfreeze mp3 player

STEP 1 – Reset the device
1. Press and hold the Power button for approximately 10 seconds.
2. Release the Power button once the device is powered down.
3. Turn the device back on.STEP 2 – Download and install the Sansa Firmware Updater to update to the latest firmware

Posted on Jul 04, 2008

  • 13433 Answers

SOURCE: How to unfreeze mp3 player

To reset your iPod:

  • 1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  • 2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
you can also try restoreing it


Restore
  • Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your itunes Library.
How to restore your iPod:
For Windows:
  • 1. Make sure you've reinstalled the latest version of itunes.
  • 2. Open itunes, and then connect your iPod to your computer.
  • 3. After a few moments, it will appear in the source list in itunes.
  • 4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main itunes windows.
  • 5. Click the Restore button. You will be prompted with one or more restore options that may prompt itunes to automatically download of the latest iPod Software. The 4 possible restore options are:
    • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    • Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
    • Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
  • 6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, itunes will instruct you to leave iPod connected to your computer to complete restore.
  • 7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
  • 8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the itunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

if the problem isn't solved.. check your warranty at

https://selfsolve.apple.com/GetWarranty.do

Posted on Jul 09, 2008

  • 1 Answer

SOURCE: How to unfreeze mp3 player

We have a toshiba gigabeat f20. today it worked fine, listened to it for hoursbefore turning it off. turned it on within a hour to play it and got a blank screen. nothing in the environment could have caused this. battery had been replaced a week before. so, took the case off to opened it and take a look. realized that one of the plug ins for the screen had come loose or slightly lifted inside. it did not totally unplug, just not pressed down tight. pushed it back in. put the case back on. hit the power button and it's back on, nothing that had been previously loaded was lost.

Posted on Sep 20, 2008

evan195
  • 7 Answers

SOURCE: How to unfreeze mp3 player

it may be in lock mode and that can be caused by the battery running dry

Posted on Jan 08, 2009

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Hi,

I would recommend you to upgrade your device firmware.
This will fix the issue.

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To reset your iPod:
  • 1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  • 2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
you can also try restoreing it


Restore
  • Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your itunes Library.
How to restore your iPod:
For Windows:
  • 1. Make sure you've reinstalled the latest version of itunes.
  • 2. Open itunes, and then connect your iPod to your computer.
  • 3. After a few moments, it will appear in the source list in itunes.
  • 4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main itunes windows.
  • 5. Click the Restore button. You will be prompted with one or more restore options that may prompt itunes to automatically download of the latest iPod Software. The 4 possible restore options are:
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    • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    • Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
    • Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
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We have a toshiba gigabeat f20. today it worked fine, listened to it for hoursbefore turning it off. turned it on within a hour to play it and got a blank screen. nothing in the environment could have caused this. battery had been replaced a week before. so, took the case off to opened it and take a look. realized that one of the plug ins for the screen had come loose or slightly lifted inside. it did not totally unplug, just not pressed down tight. pushed it back in. put the case back on. hit the power button and it's back on, nothing that had been previously loaded was lost.

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