Ok, there's this option called unknown artist under the artist option on my sansa, and everytime i click on of the songs, the screen will read bad track, until the sansa runs out of battery, i can't even shut the darn thing off. what do i do???
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Delete songs and Format (Helps with try to delete BAD TRACKS and folders that will not delete Labeling Unknown Songs: open Windows Media Player and go to library click on artist. The sub folders will be named by the artists and the unknown songs will be in the sub that say's unknown. Click on unknown then right click on the title bar put a check next to artist and album artist. Right click song under artist or album artist or both and type in the name of the artist etc.... This change in your computers Music folders also then sync with your sansa or media player then load songs to it........
When you say every time you download some files and if it says UNKNOWN. Then i would say the ID3 TAGS could be an issue. This issue occurs when information in a track's
ID3 tag is missing or incorrect. ID3 tags allows information such as the title, artist, album, track number,
or other information about the file to be stored in the file itself.
In order to fix this up. Kindly follow any of these steps..
1. Open Windows Media Player. 2. Under Library, look for the file to be edited. 3. Right-click the file, then select Advanced Tag Editor. 4. Enter the proper data for the fields available (i.e., Title of the track, Artist Name, Album Name, Genre, Track number, etc.) 5. Click Apply then OK.
Using Windows Explorer 1. Look for the location of the file. 2. Right-click on the file, then select Properties. 3. Click the Summary tab. 4. Click the Advanced >> button. 5. Look for the information you want to edit under Property. 6. Click the space under Value to edit the information. 7. Click Apply then OK.
Your DB might be corrupt. Folow the delete procedure one more time:
Delete Music Files
1) Connect your Sansa to the computer.
2) Select Open device to view files using Windows Explorer on initial
3) Select the place where you want to delete music files from
4) Highlight and delete the music file/s or folder from My Computer\Sansa
e200\...\MUSIC folder. (You can also select from a variety of music
software programs to transfer/synchronize your files).
If that fails, go ahead and update the firmware - it will delete everything, and allow you to start over from scratch among other things.
You should try taking the battery out. if you unscrew the for screws on the back there will be a battery just take that out and put it back in this should delete everything if it doesnt then i dont know. dont worry about takeing it apart your only takeing the back off to where the battery is. just like your cell phone.