Question about Philips GoGear HDD1830 MP3 Player

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"Please plug player into PC"

This girl in my class bumped into me and it fell out of my hand slammend to the ground. Now when I try to turn it on it says "plug player into PC" So I did and now it has the desplay on the screen of the computer communicating with the player. But I cannot put music on it. Windows media says please plug player in to complete this operation. (somethin similar to that message" So I am fucked unless someone awsome, incredulous and dazzling can help me out!

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Re: "Please plug player into PC"

I have no idea what phillips device manager is i jus got this from
my brother and i have the same situation and im confused

Posted on May 29, 2008

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Re: "Please plug player into PC"

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Posted on Feb 19, 2008

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