Question about Sony Playstation 3 (PS3) Console

6 Answers

My ps3 not working

My playstation 3 has stopped reading disks! i put the latest system update on my ps3 and a few hours later i was playing fiffa 08. half way though the game it said disk error and froze. so i turned the system off and now its not reading any disks please help!

Posted by on

6 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer
Re: my ps3 not working

Sony used a bad batch of lasers on earlier models of ps3. Mostly 40 and 60 gig but like any other electrical component it has the chance of taking a s**t. Sony will replace or repair your system if the warranty sticker is still on the console, if now open the BD and replace the laser with a new laser (not refurbished). I have taken hundreds of these apart and its always the same. The laser burns out mostly due to **** on the disk itself so be sure to have nothing on the disk.

Posted on May 11, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: my ps3 not working

I heard all you have to do to fix this is run a system backup, then run a restore in the settings menu, you will loose data on the hard drive, game saves music, ect, but should fix it.

Posted on Jun 12, 2008

Re: my ps3 not working

Same thing happened to me.

I guess the best solution is to call up Sony and have them replace one. There is really no other way to fix.

Posted on Dec 10, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: my ps3 not working

Same thing happened to me while playin fifa 08 and after dat ma system won't read any disc
i hav got it repaired and found out dat the lens hav been completely destroyed
there are two solutions to fix this:
1.get a new ps3 lens sony and replace ur system

Posted on Dec 04, 2007

Re: my ps3 not working

Sorry mate I've been looking through lots of these problems i have the same one you can either talk to a sony person by either phoning or online chat 

or phone them up and ask to send you a new one which is what most people are having to do this happened to me halfway through a game too ...

Posted on Oct 21, 2007

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers
Re: my ps3 not working

Lool....wooow..when was the last time u Dropped it Turned it off while update is running left ur shirt next to the fan...over heated? left it on in a room below room temp. Formated the ps3 and forgot to download the update any of these could have been a u see...just like the xbox 360...and or wii....a console can over heat very easily if not careful...i cant really help u much...because honestly u haven't really told me the problem

Posted on Oct 03, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

3 Answers

Ps3 will not play disk

the reader went out u need a new one

Sep 01, 2012 | Sony Playstation 3 (PS3) Console

2 Answers

My ps3 wont read disks, it spools up then stops.


you can try the steps below. Its from PlayStation Forum:

1. Turn off Playstation®3.
2. Hold the power button down; the system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be prompted to plug in your controller via USB and then hit the PS button
6. The Recovery menu will pop up.

The current Recovery Menu supports:
• Restart System: Restarts the PLAYSTATION®3 System.
• Restore Default Settings: Reset all system settings back to default.
• Restore File System: Checks for corrupt/missing system files.
• Rebuild Database: Rebuilds the OS for the PLAYSTATION®3.
• Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
• System Update: Update the PLAYSTATION®3 System

If the above steps still does not solve the problem, then I think will have to update your Ps3.

Update your PS3 (in the settings menu the 1st option).

Go on the internet browser on the PS3 then go on the menu press triangle then on one of them there are delete cookies and the delete the others as well as cookies.

You could also try this as well: put the PS3 on then press the eject button (with no disc in) then hold it and switch the PS3 off at the back with your finger on the eject button still holding it, then put it back on and the fan test should be working this may cool it down. It might be over heating.

If after trying the above options and it still does not solve the problem, then maybe the lens is weak and that's why it cannot read any disc.

But if your problem is not still solved, then maybe you should call sony for further assistance.

I wish you good luck.

Jul 16, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I have the latest update on my ps3 which is 3.01 and every time i play games a system update flashes up which is 1.04 so its been done ages ago. also can't get online as it says i need to update but when u...

The latest PS3 update should now be 3.10.

The updates the games ask for is a game update, and not a system update.

You should only have to do the large game update the first time you play a game, and then it may have smaller ones later on.

Nov 30, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My PS3 freezes when i play Fifa 09 Manager mode

try looking for updates and patches for the game, else, reinstall all your fifa 09 files.

if this doesn't work, verify it there are any problems with your disk (dust, for example),

is the problem continues, restore your ps3 system . (or first re-update the system by downloading the latest update in Playstation Site)

Jul 25, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

PS3 won't recognize disks after update

You can back up ANYTHING you wish to keep via the backup utility what I'm about to tell you to do will essentially erase your harddrive. After backing up any data you wish to keep, restore your PS3 system and to a FULL ( not quick ) format of your harddrive ( this will probably take a couple of hours ). After that, if it still doesn't work call SONY.

Hope that helps..........

Aug 07, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 stopped playing discs

what is up with PS3 anymore? Of course, all these systems are used or as-is but still...

I bought mine at a reputable pawn shop and it played for almost a month and it stopped playin metal gear 4 and college 9...Downloaded he new system update and nothing

Jul 30, 2008 | Sony Playstation 3 (PS3) Console

1 Answer


ts a problem with the latest download update. sorry to say but its a job for sony as long as its still under warranty. just phone them up explain the probs your having and they will send you a new (normally reconditioned) unit out. sony's replacement service is very good

Feb 27, 2008 | Sony Playstation 3 (PS3) Console

1 Answer


If you update your PS3 system, the system you may not be able to play without first updating the system software.

Nov 30, 2007 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

604 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles Experts


Level 3 Expert

3018 Answers

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers


Level 2 Expert

68 Answers

Are you a Sony Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides