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Sylvania mp3 player (1 gig)

I can't remove or add files to my player is says its disconnected or isn't responding

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  • 2lefts Nov 13, 2007

    I have the same problem. Sylvania SMP1015. I run Windows XP and book says do not use install disk, simply plug in and ready to go. I run Windows Media Player 10, I believe. When I plug in, I get "confirmation tone" but when I try to synch music which burns to CD fine, I get the "MP3 not connected" pop up. It then says to unplug and re-plug, which doesnt work ether. The MP3 is installed as I can go through my control panel and it shows that it is there, but no way to modify or format it to work. Any suggestions??

  • Anonymous Dec 26, 2007

    exactly the same problem

  • Anonymous Apr 10, 2008

    My mp3 player has the same problem.When I plug in, I get "confirmation tone" but when I try to synch music, I get the "MP3 not connected" pop up.Then it says to unplug and re-plug, which doesnt work. When i try to turned it on and pushed play it would turn back off. Please give me a any suggestions

  • perkleen Aug 02, 2008

    my daughter'd mp3 player is not responding at all. I plug it and unplug it several times and its still not responding. I can not see it in "my computer". Look like this product is a junk. My daughter received it as a bday present from her aunt.

  • Anonymous Nov 21, 2008

    sylvnia smp 1002 Ahhh Computer cant find it

  • Anonymous Jan 03, 2009

    can it deleate songs? :/

  • mismue Apr 20, 2009

    my computer won' recognize it to add music please help



3 Answers

***** i have a problem with my **** i just cant get it right

Posted on Sep 24, 2008


Same her mine wont let me load anysongs on it when i try it said no files

Posted on Dec 26, 2007


I have a friend who asked me if I new how to work her new MP3 player and i looked at it i couldnt figure it out.when she turned it on it and pushed play it would turn back off and it just keeps doing it,whats wrong with her mp3 player?

Posted on Dec 26, 2007

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Posted on Jan 02, 2017

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Install the Windows driver included in the product package before connecting your Sylvania MP3 player. Insert the included driver CD into your CD-ROM drive and run the setup file if it does not load automatically. This driver makes sure your computer can recognize and operate the Sylvania MP3 player.
  • 2 Insert one end of the USB cable into the USB port on the Sylvania MP3 player.
  • 3 Insert the other end of the same USB cable into the USB port on the computer.
  • 4 Wait for the computer to recognize the Sylvania MP3 player as a connected device. Open your file manager or browser to locate the Sylvania MP3 player as a drive or connected device if your computer does not prompt you automatically.
  • 5 Open the file folder containing the MP3 or WMA digital music files you wish to download to your Sylvania MP3 player.
  • 6 Drag and drop the file or folder icons of your desired digital music onto the Sylvania MP3 player device icon. Drag and drop the digital music into open folders within the Sylvania MP3 player device icon as well.
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