Spots on page (by 2 users)

posted by aschnaps on Oct 02, 2007

I have been getting tiny black spots on my printed pages. I opened the printer and took out the cartridge and noticed lots of black dust or toner. Help.

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1 Other User Has The Same Problem

Comment by Guest, posted on Nov 29, 2007

Get black spots on page. Actually changed printers, not just toner, and still get these from a brand new printer. Any suggestions?

Solution #1

posted on Oct 20, 2007

Guest

Rank:

Apprentice
Rating: 0%, 0 votes

You need to clean the drum unit (use a soft cloth and/or a soft paint brush) and also slide the blue slider a couple of times to clean the wire.

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Solution #2

posted on Oct 02, 2007

Inky

Rank:

Wiz
Rating: 84%, 529 votes

Clean out the toner spillage as best as you can. Your not supposed to use one, but a vacuum is the best method to suck it up.

Once clean, replace the image drum (photoconductor unit). Also make sure the laser lens glass panel is clean - wipe it with a soft cloth or tissue.

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