Question about Dell 1700 Laser Printer

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Dell 1700 laser printer wont load from tray only manual

I have 2 dell 1700 printers. one will not load from the bottom tray. if i take the trays out of both of them i can see the rollers moving. i tried switching trays but the same one doesnt work. i can do a manual load fine.

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  • Bellos Nov 02, 2007

    Our Dell 1700n also will not load from bottom tray, only from the manual input in the front. The problems seems to be with the feed roller on the bottom tray. Any ideas on how to resolve?

  • gageke Nov 20, 2007

    Same exact problem. Bottom tray will not load paper. Have to manually feed paper in the front.

  • gageke Nov 20, 2007

    Looked at it more closely. The problem is that the mechanical arm that is supposed to come down with the rollers to feed the paper is not coming down. It just stays there and spins. Not sure if this is fixable.

  • Anonymous Nov 24, 2007

    Having

  • dieselpower Dec 11, 2007

    Same problem will not print from the paper tray, even though there is paper in the tray.



    I have tried taking the paper tray out, manually holding the tray switch, the feed roller arm does not move down at all, it should come down and make the feed rollers contact the paper. The rollers do spin. The arm is not coming down.

    Does the paper tray switch interlock the action of the arm?

  • Anonymous Jan 16, 2008

    The mechanical arm issue is what I believe I am experiencing. Not sure cleaning the rollers will help if the arm is not dropping down to grab the paper? Has anyone found a part replacement for this?

  • basset Feb 05, 2008

    It's not the rollers. The arm will not come down and process the paper. Do I need to get a new printer after only 18 months?

  • ceebe May 25, 2008

    Mine is doing the same thing, but I hear a clicking noise, so II tried Mikey71 solution because he specified the problem better, the clicking noise is what I get. but I couldn't do the fix since I don't know what clutch spring he's talking about or where it is...
    So if I could get some more specifics I could try it.
    Thanks.


  • Cheenah Sep 01, 2008

    I bought a shiny new looking Dell 1700 laser printer from Goodwill for $30. Much to my dismay the printer would not pull paper from the tray, and had a clicking noise on the left side (if facing the printer). I googled and found this page. I followed Mikey71 instructions below and it worked! I had no idea what I was doing, but I was careful and took my time. If you can operate a phillips screwdriver, you can do it also.

    Some notes: There is one screw on the front, and one on the back that holds the left side panel on. Then you push two clip/tabs on the front and the panel will come off. Under the panel is a metal covering that holds down the myriad of gears. You remove 4 screws then carefully remove the metal cover. With all the gears exposed notice the gear to the bottom right with a C clip, it's the only gear held on with a C clip. Remove the C clip, which was tricky because it's plastic I didn't want to break it, but finally I just yanked it off and it was fine. Then pull the gear(s) assembly off the metal shaft and disassemble it. Inside is a coil spring, mine did not have grease buildup as Mikey71 said in his post, but for some reason after putting the whole thing back together again the $30 Goodwill printer was working. I am guessing, though I can't say for sure, that the coil spring inside the gear assembly was out of whack. There are two bent ends that must go inside little slots and perhaps one of these ends were not in place. I must admit that after disassembly and reassembly that I didn't think I did anything to fix it, but it works. I've only printed 10 or so pages so we'll see how it holds up in the long run.

  • bcd123 Oct 10, 2008

    same problem. I will try what was suggested.

  • David Johnson Feb 07, 2009

    Here is the problem that I am having... When I print it will print a couple of pages and when the third page is being fed I get "paper jam". The paper is curled in the tray. If you remove the toner you will see three wheels that pull the paper through from the tray. Well when I get a paper jam, it never reaches those wheels. I can feed one page at a time through the manual slot but that is a pain.

    I tried cleaning the roller wheels in the tray with soap, and using adhesive tape to remove the lint. Then I cleaned all the wheels on the left side of the printer and cleaned the gear. I also put some tape on the left side of the printer tray that triggers the drop down wheels. None of this worked. I tried reducing and increasing the amount of paper in the tray to no avail.

    Now it is feeding around four pages and smells like it is very hot but the cooling fan is working.

  • vickyfresca Apr 06, 2009

    how can i get the part number for a
    feed rollers for a 1700 dell printer.

  • Anonymous Mar 13, 2014

    load remove paper, i already turn te rollers inside out. light still onn.

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Our printer was offline for two years, wouldnt pick up paper needed to see if it worked, flipped the rollers and it works fine just a lot of build up from sitting though...

Posted on Aug 04, 2008

  • Tonya Sterling Sep 30, 2013

    I tried this and it worked. lol! Can't believe it was that simple.

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Before you replace the rubber rollers, try turning them inside out, putting the unused side of the roller on the outside. This worked for me.

Posted on Jun 24, 2008

  • Tonya Sterling Sep 30, 2013

    This worked for me immediately!

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If the rollers don't turn (or turn and slip) and maybe you hear a clicking noise from the left side of the printer, there is a spring clutch inside the gear at the end of the shaft going to the swing arm. I found that sometimes grease gets inside and causes the spring to slip instead of grip like it should. If you're very careful, you can take off the left side cover and lay the printer on its right side (left side facing up). Then remove 3 or 4 screws around the gear assembly and lift the assembly straight off the printer. To get to the spring clutch, you'll have to move a couple gears out of the way (remember how they go back or you're screwed - and watch the toner arm spring as well). Remove the plastic c-clip on the end of the pickup shaft and lift off the clutch gear. Pull the gear apart and wipe off any grease from the inner surfaces where the clutch spring sits. Reverse your steps to put it back together.

Posted on May 01, 2008

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This is a common misconception with this model printer. People say that the roller does not drop down to pick up the paper. With this model printer, the pickup rollers ONLY drop when the paper tray is inserted. If you look on the top left edge of the paper tray towards the front of the printer you will see 1 1/2" to 2" section where the plastic edge is raised about 1/2 an inch. This raised part in the plastic actually serves as the mechanism for dropping the pickup rollers on to the paper.

So... The solution DOES HAPPEN TO BE cleaning or replacing the pickup rolers/tires. Rubber rejuvinator is the best for cleaning the rollers, but buying a whole can that you may only use once or twice may be a bit overkill. You can try cleaning them with soapy water if you do not have any rubber rejuvinator. DO NOT use alcohol, as this will dry out the rollers and shorten their lifespan even more.

Posted on Mar 06, 2008

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You can hold the white interlock switch where the tray goes with your finger. If you watch, the rollers still do not drop. However with the tray inserted I can see tyre marks on the paper where the tyres have rubbed sso I know it does drop. Confusing.
I made it work by fitting the tyres on the edges of the rollers so they are bigger. Now the printer makes an intermittant grinding noise from the clutch, but will feed paper 90% of the time.

Posted on May 27, 2010

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The Lexmark part number for the repladement feed tires is: 56P1820

Posted on Jun 16, 2008

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Clean the lint off the rollers. I picked up one of these printers cheap because the previous owner thought it was broken. Take some scotch tape and wrap it around the roller. This will pull the lint off. Do this a few times and you should be good to go.

Posted on Dec 13, 2007

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Tried flipping the rollers inside out but it didn't help. I then pulled the side cover as Mikey71 suggested, cleaned inside of the gear where the clutch spring rides and that did the trick!

Posted on Oct 09, 2008

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Problem is not "lint" it is that the roller will not come down and process paper. Your card is going bad....new printer and make sure its not a DELL.

Posted on Feb 22, 2008

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The pickup rollers of your printer have been worn. Replace the new rollers.

Posted on Dec 06, 2007

  • Tonya Sterling Sep 30, 2013

    I flipped my rollers inside out at the suggestion of two other posts and it actually worked.

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