Question about Creative Labs ZEN Vision:M Digital Media Player

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Creative Zen M

My Zen wont even turn on. The screen is completely black. Ive tried the reset button but nothing is happening. Please help

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  • brookester Nov 04, 2007

    I just got my Zen Vision new out of the box and it won't turn on at all. The screen is black and it does nothing. I tried the re-set button and nothing. Someone Help Please.

  • Anonymous Nov 10, 2007

    having the same problem

  • Gawain Nov 10, 2007

    I had the same problem when I got mine - you have to buy the rapid charger, which doesn't come with it. I found this out by going to a forum on Amazon. Once we charged it using this charger I had no problems charging it.

    Be careful, once you get it charged not to close the Media Organizer with the Zen connected, or you might end up with the infamous black screen. Unplug the Zen before x-ing out the organizer.

    Good luck!

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I had the same problem - you have to get the rapid charger for the initial charge, and unfortunately that doesn't come with the unit. Once you first charge it, you'll be set to go.

Posted on Nov 10, 2007

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Did you charge the unit over night? When they are brand new, the batteries are not always charged. See if the lights and screen come on when it is plugged into the charger. If so let it charge over night and try turning it on again. Otherwise, you should probably return the unit.

Posted on Nov 09, 2007

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