Question about Maxent MX-42HPM20 42 in. Plasma HDTV

1 Answer

Tv needs replacement part

I heard a popping noise in the TV when I was Watching It. I had a TV Repair Guy out to take look at it and he said that the part that was damaged is 6871QYH953A-B. He is from Windsor Electronics Electronics Phone number 757-242-4700 if you have any Questions. That Part that he said needed to be replaced was from Hewlett Packard and the number is 866-477-3824. i bought the TV in April of 07 and as i am understanding it the warranty is good for one year. My location is 260 Marcella Rd. Apt 512 Hampton Va 23666. My Phone number is 231-750-5007 or 231-750-0766

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  • Anonymous May 01, 2008

    I have the same problem. I woke up to a popping sound and when the standby light wasn't on on my my tv i knew that was it. I called maxent and they were no help unless i want to wait months. But i bought it from best buy so i called them and i guess they repair TVs and are going to come to my house to fix it for free because it is still in the 1 year warranty.

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1 Answer

Call your local TV servicer back and ask him to call
tel: 626-810-2250 customer svc to get an authorization to
repair the set under warranty. Once they get the
authorization, they should be able to order the board
or parts and effect the repair for you.

Posted on Dec 24, 2007

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