Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

3 Answers

Western Digital MY BOOK 500gig - Drive does not appear

My m8 has just got me this drive. he loaded it up with stuff on his pc but now when i plug it inot my lap top the drive does not appear in my computer. Dispite it installing itself and saying "your hardware is installed and ready to use" It also seems to show up in the device manager as USB mass storage device and appears to be working properly. However still does not appear in my computer. Ive tried various usb ports, rebooting, etc> Help would be appreciated. Thanks Dino

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  • 11 more comments 
  • VOCOPRO Mar 19, 2008

    MY HARD DRIVE DOES SHOW IN DEVICE MANAGER BUT DOES NOT SHOW UP IN DISK MANAGER........PLEASE HELP

  • sonic87 May 16, 2008

    When i turn on my external drive, it loads and windows make the ding noise notifing me that there's a usb device plugged in, but when i try to access my external i can't. and it doesn't show up in my computer or anywhere.
    is it dead or is there something i can do to fix it?


  • nevrenuff May 25, 2008

    my hard drive wont show up on my MAC. it's seems like it was working fine until I copied 300GB of Data to it.   And  now it wont show on my computer. Any Ideas?

  • nick0046 Sep 17, 2008

    when i try to connect the hard drive.. initially i hear some sounds which comes from the hard drive but the hard drive is not detected..



  • bbaatte Sep 18, 2008

    My hard drive makes this funny grindin noise when I hook it up to my laptop but then it says it can not be detected.


  • efialt Sep 19, 2008

    Since yestarday when connected it turns on, spins up, blinks blue, XP shows usb connecting icon, lights turns off, it spins down, no drive letter is shown.

  • Anonymous Oct 25, 2008

    Mine showsup some timesbut disappears.It is running shows up in the bottom tray but not in My computer

  • tatianatodd Nov 07, 2008

    I just bought the essential edition of my book 500g and icon won't appear.


    What's the point of having an external drive if it's so difficult to get recognized by my mac?

  • Anonymous Nov 12, 2008

    I have the same problem, device is recognised, it installs itself, but it doesnt show up as a drive in My Computer, nor does it show up in Disk management.

    I've had enough...

  • Anonymous Nov 30, 2008

    I have same problem, when contacted Western Digital, they asked me to get it replaced

  • Anonymous Jan 21, 2009

    The lights on the Damn Book dont light like they use to. And Now it just doent appear on my computer even though it installed itself.

  • kevin wright Feb 22, 2009

    Same problem here....when I first got it the other day I loaded it up fine and even copied about a quarter of my hard drive...now it doesnt work. I dont even know how to erase what I put on there

  • kevin wright Feb 22, 2009

    I have the same exact problem...It worked fine when I first got it and I even loaded about a quarter of my hard drive one it....now I cant even erase what I have put on there

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3 Answers

I am telling you, return this product now, this is just the beginning of your woes.

Posted on Sep 16, 2008

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If it is showing up in your device manager - is it also showing up in the disk manager? If it is you can check if it has a letter name attached or if you need to give it one.

Posted on Oct 09, 2007

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Download this file for the this URL

http://support.wdc.com/product/download.asp?groupid=110&sid=22&lang=en

Then go the this page from the WD site

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=1218&p_created=1087582164&p_sid=64k3HDjj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9OTUsOTUmcF9wcm9kcz0yMjgsMjA5LDIxMSZwX2NhdHM9MTMwJnBfcHY9My4yMTEmcF9jdj0xLjEzMCZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2VhcmNoX2ZubCZwX3BhZ2U9Mg**&p_li=&p_topview=1

It worked for me however the icon would only show up under "view" (on the explorer bar) under small icons or list ..when I tried medium size icons or larger it showed the same generic icon it had before ..I am running Vista platform ..


Posted on Nov 23, 2008

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