Question about Canon DR-2580C Path-Through Scanner

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Image problems About four inches on the left sides of documents just come out white. I cleaned the glass, the rollers, everything and it seemed to make it worse. I've had it for about a year and a half and it was working fine. I reinstalled the drivers, everything.

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  • rslnlover Dec 24, 2008

    in my case it is about 2 inches on the left side but only on the top side of the paper, the bottom side is fine. I dont see anything jamed. Any thoughts??



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The lower scanner unit moves when doing the shading adjustment (scans the little white plate on the top and bottem scanners). Most common problem is a staple interfering with the lower scanner movement.

Posted on Feb 14, 2008


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Why are pages scanning with lines running through them, but printing perfectly fine?

Try cleaning the rollers. Usually you have to remove the cartridge to get to the rollers that moves the paper.

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1 Answer

When I scan a document using the feeder on top, the resulting scanned document has two parallel black lines down the left side of the page. What causes it and what fixes it?

When using the ADF if the glass has dirt on it, as the paper moves over the glass the image is written to the moving paper. The paper is also moving over the dirt specs on the glass causing verticle black lines. It is hard to explain without actually showing you. To fix the problem, lift up the top to expose the glass. Look to the left of the big rectangle glass. There will be a 3/4 inch glass strip. CLEAN IT.

Aug 26, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I keep getting a black line about 2 inches along the right side of the paper if copying as well any faxes sent are also getting that blac line. Brother fax machine intel 4750e

Well you said the Lines are present when you are copying and when you are sending from the fax unit. Copying and sending functions both uses the scanning unit. What you lift open the document feeder for original documents. In there you should see rollers and a glass. clean this glass with cotton swab and alcohol for left to right the entire glass. Close the unit and try copying or sending, documents should now be clean.

Apr 04, 2011 | Office Equipment & Supplies

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2010/3010 when using adf getting distorted image 1 inch from left margin all the way down the page about 1/8 wide 2 machines doing it. Cleaned rollers didn't help These are the minolta di2010/3010

If you are only getting the issue when you use the doc feeder and not when copying on the glass there is an issue with the **** glass that sits on the side of the original glass. try cleaning both sides of the **** glass , also it could be an issue with the feed system of the document feeder if so then you would need to get an engineer to look at the feeder

Mar 10, 2011 | Minolta Office Equipment & Supplies

1 Answer

My Canon ImageRUNNER 3225 does not print correctly aligned when sent through the feeder? When feeding paper, I have tried Landscape and the resulting copy is cut off from the top and bottom and the left...

Is it ok when you just put the document on the glass? If so, the Document feeder needs a whole set of rollers.
Otherwise the document scanner may be bad. This needs to be changed out by a technician.

Item, Inc

Sep 15, 2010 | Canon imageRUNNER 3225 Black and White...

1 Answer

Black smudge mark down 2 inches of right side of copy?

Do you see the same smudge mark if you lay the original on the platen rather than using the document feeder? If it only shows when using the document feeder, clean the scanning glass for the document feeder. It's the small glass to the left of the main glass with the cover open. Use a damp cloth and clean off any dirt or white-out.

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2 Answers

When I feed pages through the automatic feeder, the copies come out with a streak on them. If I put them directly on the glass it doesn't happen. I have cleaned the platen glass with no result.??

It is a cleaning issue. There is a piece of glass about an inch wide that is next to the platen glass or inside the auto document feeder that is probably dirty depending on your model. Open up the document feeder as if you were clearing an original document jam. Look for a piece of glass inside the ADF, it will run the length of the document feeder. There is probably some dirt or another popular problem is white out. Clean off the glass with glass cleaner or alcohol and it should fix the problem.

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1 Answer

Red/yellow line down left side of document when using feeder

the solution to this issue is cleaning the scanner glass below the automatic document feeder(mind you its not the scan bed that you normally use while copying) .you will get the ADF scnner glass once you lift the ADF door,you will see a 1 inch wide scanner glass.that is what you need to clean.

If you want any further support a technician can help you online for free.You can find free online technical support at

Jun 13, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Lines appear when making a copy using document feeder tray

If the lines are vertical (in the direction the ADF feeds, 11in long for 8 1/2 by 11) You can try cleaning the glass the scanner uses when it's using the document feeder. Pull up the top left part of the printer where the documents feed, there's a little rib in the middle of the side to help you do this, then simply pull up the assembly underneath with all the rollers in it, you should see about an inch of glass underneath and a centimeter long strip of white plastic on the assembly (this serves as the white background when feeding slimmer papers) Clean them both. I'd recomend any glass cleaner, just don't spray it in there, spray it onto a cloth.

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