Question about Logitech Webcam

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Logitech not working

My logitech webcam which was working very well for 2 years now has a problem. it doesnt work once in a while. a error message of cam not connected or it says connect ur cable to the usb plug inspite of the cam being well connected and the screen behind shows the pc symbol. also the select and mode buttons are not responding

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Re: logitech not working

I have downloaded the latest software for c170
but its not working
actually whn i double click it it shows extracting n thn a white window comes...
n nothing happens more..
plzz help

Posted on Aug 01, 2011

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Re: logitech not working

Try reinstalling the software program.
Normal 0 Try disconnecting the Camera from the USB port and reinstall the software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud

Posted on Jan 23, 2009

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You might be outta luck. Check the Logitech website Alot of Logitech models (especially if it more than 2 years old) are not supported under Vista. Go to the support section (on main page @ top), select Webcams, find you model and go to the drivers section. It will prompt for Operating System..... If it's supported by Vista, it will provide a driver for it. If it's not supported, then there will be a message indicating that it's not supported under Vista....

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Error message when installing Logitech webcam


If you click on this link,
it'll take you to the Logitech website, and you should click on 'Webcams' in the Product list, and select your webcam version from the Product Name list, then press the arrow and it'll let you download the correct driver for your webcam.
Be sure to get a driver that is XP compatible..

Even if the installation doesn't have a Windows Security Certificate, the Logitech driver software will have the operating system support built in.

If you have problems installing the driver, go to Control Panel, System, Device Manager, and look under Imaging Devices or wherever you see a tellow exclamation mark and double click on the device listing and hit the driver tab, and install the driver from there, choosing the 'Let me choose the driver' type option, and then navigate to the folder you unzipped the driver software to, install, wait and reboot.

Hope this helps

Chris (ziraffa)

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1 Answer

Logitech QuickCam Communicate MP - black screen

  1. Either one of these image sizes:
    • Small image size: 160 x 120
    • Large image size: 320 x 240
  2. RGB, I420, or IYUV formats. (Each is fine; we recommend RGB 24.)
  3. Microsoft DirectX version 9.0
To get this information, click here to download a Microsoft application that checks to see if your webcam device meets these requirements.
To make it easy, when you’re asked where to Save the program, just save it on your Desktop.
Once it’s downloaded, here’s what to do:
  1. Double-click the amcap.exe file on your desktop.
    • If you have more than one webcam installed, click the Devices menu and select the one you want to use.
  2. Click the Options menu, then click “Video capture Pin.”
  3. Under “Color Space/Compression:”, choose one of the following formats:
    • RGB 24 (our recommendation)
    • I420
    • IYUV
    Note: If one of the options above isn’t in the list, then your webcam is not compatible with Yahoo!7 Messenger.
  4. Under “Output Size”, choose one of the following:
    • 160 x 120
    • 320 x 240
    Note: If one of the options above isn’t in the list, then your webcam is not compatible with Yahoo!7 Messenger.
  5. Click OK
  6. Close the ampcap application.
  7. From your desktop, click ‘Start’ and select ‘Run’.
  8. In the run box, type: dxdiag
  9. In the confirmation dialog box, click OK.
  10. On the System Tab under ‘System Information’, look for DirectXversion. Verify that your version is DirectX 9.0. If it is, just click Exit. If your version is older than 9.0 (any lower number), click here to download the latest version of DirectX.
  11. Start the webcam from Messenger by clicking My Webcam in the Messenger menu.
Attention Logitech webcam users:
Some Logitech webcam drivers may cause one of the following problems:
  • Windows freezes when accessing the webcam
  • A black screen appears when using the webcam in Messenger
  • A ‘Webcam not found’ error message appears.
  • After 3 seconds, the sound drops out of calls made via Messenger
If you already verified that your device is compatible through the above steps and you’re a Logitech webcam user, please click here to update your Logitech webcam driver.

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Make sure you have all software loaded for the device. Double-check Logitech's website to make sure there are no additional drivers or upgrades needed for your webcam to work with your computer.

Once all of that is taken care of:
Go to

using Internet Explorer only (other broswers won't work)

It will prompt you to install the Yahoo Webcam Upload Wrapper plugin

Then, you should be good to go.

-Tha Mp3 Doctor

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My logitech quick cam

The disc you need is called a driver  ,  you could download this program from limewire , just 1st try to download any logitech driver , if that doesnt work please message me and i WILL  find out the model of your cam , bye hope i   helped :)

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