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Step 1 Ensure that your AT&TDSL self-installation kit is complete. At minimum, it should contain aDSL modem, an AC adapter, an Ethernet cable, a telephone cable, severaltelephone filters and an installation CD.
Step 2 Installthe telephone filters on each telephone jack that you have a phoneplugged into. Install a dual phone adapter on the jack closest to yourcomputer if you have an answering or fax machine, telephone or analogmodem in the same room. Then plug your telephone equipment into thefilters. Connect the telephone cable that was provided with yourinstallation kit into an unfiltered telephone jack.
Step 3 Insertthe installation CD into your CD-ROM drive. If the installation programdoes not start automatically, click Start > Run > and browse tothe CD-ROM drive directory to find the installation file.
Step 4 Connectthe telephone cable that is attached to the unfiltered wall jack to theback of the DSL modem. Connect the Ethernet cable to the back of themodem and to the Ethernet network interface card port on the back ofyour computer. Connect the AC adapter to the back of the modem and plugit into an electrical outlet. Power the modem on.
Step 5 Checkthe modem lights. There should be at least two lights lit. These willhave labels such as "Power" and "Ethernet." However, these labels maydiffer depending on the model of modem you received in yourinstallation kit.
Step 6 Completethe software installation. Enter your chosen username and password whenprompted. Check your modem to see if the light labeled "DSL" or"Internet" is lit. Open a web browser window to see if your DSL servicehas been successfully installed.
more than likely it went bad but check all your drivers for this hardware. go to start> my computer right click on my computer then go to properties on the drop down and click on it then go to>hardware>device manager and find the cd rom click the little plus sign on it and find troubleshoot icon that is all i can offer.