Question about Garmin GPSMAP 60CSx GPS Receiver

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Route calculation error

I have a detailed map of New Zealand on the gps when I select a route and go to follow road option it comes up with route calculation error no road near start point. If I use a saved tracback and go to follow road option it brings up route calculation error aswell. It will follow the tracback way and tell you when a turn is coming up but only because it has the track already saved. I thought I had it set up right but possible not. Any thoughts. As

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  • hixxx May 09, 2008

    My Garmin 60CSx has the same problem with the "Route Calculation Error". I wondered if my map wouldn't support routing, so I tried it on a 60CSx of a colleague and - it worked. However, his map also doesn't work on my GPS unit.:-( The only difference between the two units is that my one is an American one in contrast to his European. Maybe there exist different versions of (older/newer) Garmin 60 CSx units??

  • mobileTheo Jun 19, 2008

    Got same problem with my brand new garmin colorado 300 never used before.
    Cityselect australia new zealand legal
    Someone found the solution???


  • Anonymous Dec 27, 2008

    any additional help would be great! - the purple route highlter is way off!! its doesn't show correty when routing any help?

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If u mapsourse... you need to mannuly load your maps to your gps all most handhelds come with base maps , if you just have that then you to buy a city navigater program for more detailed maps, thats why the area message came up b/c there are no roads to show where to go check the wedsite garmin.com for up to date maps... i had the same problem then i got city navigater for usa works fine now hope this helps

Posted on Jan 29, 2009

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I was having the same problem and contacted Garmin support.

What I had done was turned off the Basemap that came with the unit. I only had the mapsource map street map on which I had purchased separately.

The technician basically said the unit needed the basemap to "locate itself". Somehow the basemap supports any maps you purchase separately. That seemed odd but once I turned the Basemap back on it calculated the routes and the error message went away.

If you have the Basemap off, try turning it on from the Map Setup - Information window.

Hope this helped.

Posted on Jul 21, 2008

  • pbamalta Jul 21, 2008

    This is a follow up to my previous post. I had another conversation with Garmin Tech support and got a slightly differnt answer than from the first person I spoke with.



    It is incorrect that the Basemap needs to be turned on so that other mapping programs would work.



    Turning on your basemap should take care of the "route calculation error" because your gps will now use the basemap to autocalculate your route.



    What I was also told was that the gps will autocalculate roads using the Basemap or City Navigator software. The gps will not autonavigate if you are using Metroguide software. Autorouting is not supported in the gps with Metroguide. (It states this on the software case)



    The computer will autocalculate routes using Metroguide (which I have) and City Navigator (which I don't have) and the Basemap.



    The technician said that to improve the chances for your computer generated route to be the same as the gps generated route you should use the same mapping software (Basemap or City Navigator) and use the same options (quickest route, follow road, etc)



    Hopes this clarified things.



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I have lost all my maps on my garmin nuvi 255W-


Do a hard reset on your GPS. Download and install Garmin Express from Garmin. Plug your GPS into your computer. The software will identify your GPS and allow you to download new maps to it.

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Question: What should I do if my Garmin nuvi or zumo displays the message "No Detailed Maps Found That Support Routing" or "No Map Data Available?"
--> Answer: The "No Detailed Maps Found That Support Routing" or "No Map Data Available" message may appear on your device for the following reasons:
  • The GPS device is missing it's unlock code
  • The maps on the GPS device have been disabled
To determine the cause of the message, touch the screen until the message "No Detailed Maps Found That Support Routing" disappears.
  • If you see a "Can't Unlock Maps" message following this error, remove any microSD / SD cards in the device and follow the instructions below for Retrieving your unlock codes followed by the instructions for Creating an unlock file
  • If you do not get the Can't Unlock Maps message then skip to the instructions for Enabling maps on the GPS device
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My Garmin will not bring up eny maps . It just brings up no detailed maps found that support routing.


The "No Detailed Maps Found That Support Routing" message may appear on your device for the following reasons:
  • The GPS device is missing it's unlock code
  • The maps on the GPS device have been disabled
To determine the cause of the message, touch the screen until the message "No Detailed Maps Found That Support Routing" disappears.
  • If you see a "Can't Unlock Maps" message following this error, remove any microSD / SD cards in the device and follow the instructions below for Retrieving your unlock codes followed by the instructions for Creating an unlock file
  • If you do not get the Can't Unlock Maps message then skip to the instructions for Enabling maps on the GPS device
To retrieve your unlock codes you must first register your satnav if you haven’t already done so.
To register

· Connect the satnav to your computer.
· Go to www.garmin.com and select your country
· Click on “myGarmin”
· Click on “Register Your Garmin Product” and follow the prompts
You’ll be asked to create a username and password. Write them down and keep them safe as you’ll need them anytime you want to update your maps.
Retrieving your unlock codes:
  1. Log into your myGarmin account
  2. Select Manage Maps
  3. Select Details
  4. The unlock code is located under the Installed Maps.
Creating an unlock code file for PC:
  1. Plug your Garmin device into the USB port
  2. Double-Click on My Computer or Computer located on the desktop
  3. Right-Click on the Garmin or nuvi drive
  4. Click Explore
  5. Double-Click on the Garmin folder
  6. Right-Click in a blank space in this window
  7. Move your mouse over the word New
  8. Select Text Document
  9. Press Enter / Return on your keyboard
  10. Double-Click on the New Text Document. This will open the New Text Document in a window called Notepad
  11. Type the unlock code that is listed in the Manage Maps section of your myGarmin account in all upper-case letters with no spaces
  12. Select File
  13. Select Save As
  14. Change the Save As Type to All Files
  15. Type gmapprom.unl in all lower-case letters for the File name
  16. Select Save
  17. Close the Notepad window
  18. Delete the New Text Document file
  19. Disconnect the GPS device from your computer

Enabling maps on the GPS device:
  1. Touch the wrench icon on the Where to/View map screen
  2. Touch Settings
  3. Touch Map
  4. Touch Map Info
  5. Select the checkbox next to the maps to be enabled on the device

Aug 16, 2010 | Garmin nuvi 350 GPS Receiver

1 Answer

Just updated the software with webupdate for windows_242 from garmin website succesfully. ''No detailed maps found that support routing. The street pilot cannot be used without them. comes up when...


The "No Detailed Maps Found That Support Routing" message may appear on your device for the following reasons:
  • The GPS device is missing it's unlock code
  • The maps on the GPS device have been disabled
To determine the cause of the message, touch the screen until the message "No Detailed Maps Found That Support Routing" disappears.
  • If you see a "Can't Unlock Maps" message following this error, remove any microSD / SD cards in the device and follow the instructions below for Retrieving your unlock codes followed by the instructions for Creating an unlock file
  • If you do not get the Can't Unlock Maps message then skip to the instructions for Enabling maps on the GPS device
Retrieving your unlock codes:
  1. Log into your myGarmin account
  2. Select Manage Maps
  3. Select Details
  4. The unlock code is located under the Installed Maps.
Creating an unlock code file for PC:
  1. Plug your Garmin device into the USB port
  2. Double-Click on My Computer or Computer located on the desktop
  3. Right-Click on the Garmin or nuvi drive
  4. Click Explore
  5. Double-Click on the Garmin folder
  6. Right-Click in a blank space in this window
  7. Move your mouse over the word New
  8. Select Text Document
  9. Press Enter / Return on your keyboard
  10. Double-Click on the New Text Document. This will open the New Text Document in a window called Notepad
  11. Type the unlock code that is listed in the Manage Maps section of your myGarmin account in all upper-case letters with no spaces
  12. Select File
  13. Select Save As
  14. Change the Save As Type to All Files
  15. Type gmapprom.unl in all lower-case letters for the File name
  16. Select Save
  17. Close the Notepad window
  18. Delete the New Text Document file
  19. Disconnect the GPS device from your computer
To check that the map has not been disabled. Press Tools, then press Settings, then press Map, then press Map Info and see if your map has a tick to show it's selected. If not press the map name to select it. It should then work.

Jul 27, 2010 | Garmin GPS

1 Answer

I get the message "no detailed maps can be found that support routing. The nuvi cannot be used without them." and I can not get to anything else on the garmin.


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} The "No Detailed Maps Found That Support Routing" message may appear on your device for the following reasons:
  • The GPS device is missing it's unlock code
  • The maps on the GPS device have been disabled
To determine the cause of the message, touch the screen until the message "No Detailed Maps Found That Support Routing" disappears.
  • If you see a "Can't Unlock Maps" message following this error, remove any microSD / SD cards in the device and follow the instructions below for Retrieving your unlock codes followed by the instructions for Creating an unlock file
  • If you do not get the Can't Unlock Maps message then skip to the instructions for Enabling maps on the GPS device
Retrieving your unlock codes:
  1. Log into your myGarmin account
  2. Select myMaps
  3. Select Manage Maps
  4. Select the device from the drop down menu
  5. The unlock code is located under the "Maps installed on this device" section

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1 Answer

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} The "No Detailed Maps Found That Support Routing" message may appear on your device for the following reasons:
  • The GPS device is missing it's unlock code
  • The maps on the GPS device have been disabled
To determine the cause of the message, touch the screen until the message "No Detailed Maps Found That Support Routing" disappears.
  • If you see a "Can't Unlock Maps" message following this error, remove any microSD / SD cards in the device and follow the instructions below for Retrieving your unlock codes followed by the instructions for Creating an unlock file
  • If you do not get the Can't Unlock Maps message then skip to the instructions for Enabling maps on the GPS device
Retrieving your unlock codes:
  1. Log into your myGarmin account
  2. Select myMaps
  3. Select Manage Maps
  4. Select the device from the drop down menu
  5. The unlock code is located under the "Maps installed on this device" section

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1 Answer

My Garmin nuvi says ''maps unavailable''


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} The "No Detailed Maps Found That Support Routing" message may appear for the following reasons:
The GPS device is missing it's unlock code
The maps on the GPS device have been disabled
To determine the cause of the message, touch the screen until the message "No Detailed Maps Found That Support Routing" disappears.
  • If you see a "Can't Unlock Maps" message following this error, remove any microSD / SD cards in the device and follow the instructions below for Retrieving your unlock codes followed by the instructions for Creating an unlock file
  • If you do not get the Can't Unlock Maps message then skip to the instructions for Enabling maps on the GPS device
Retrieving your unlock codes:
  1. Log into your myGarmin account
  2. Select myMaps
  3. Select Manage Maps
  4. Select the device from the drop down menu
  5. The unlock code is located under the "Maps installed on this device" section
Normal 0 false false false MicrosoftInternetExplorer4
    /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Enabling maps on the GPS device:
    1. Touch the wrench icon on the Where to/View map screen
    2. Touch Settings
    3. Touch Map
    4. Touch Map Info
    5. Select the checkbox next to the maps to be enabled on the device

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1 Answer

Maps don't show after downloading upgrade.


sounds like you might not have the new map set selected

settings -> map -> map info (make sure the NT 2009 map is checked)

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1 Answer

Route problem


If you don't have "Detailed Maps" for the area you are travelling in, it will not have adequate map detail to create routes that are not on major highways.

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You can find out about it at their website www.garmin.com then look in Maps

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