Question about Logitech QuickCam Express Web Camera

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Logitech QuickCam Express: Microphone not working

After completing all the steps of installation, I cannot get my new Logitech QuickCam Express's microphone to work. With the Audio Tuning Wizard, I can get to the step called "Adjust Microphone Volume", but then, when I test the volume with my voice, no sound is sent into the microphone, and I get the message called "Microphone Warning" stating that "little or no sound was detected from your microphone" etc. I bought two of these webcams, and neither will work. I'm pretty sure this problem is occuring because when the Audio Tuning Wizard has a box with a dropdown asking for the correct microphone, it only comes up with SoundMAX Digital Audio, which is the audio system in my laptop (and my laptop does not have a built in microphone), not the Logitech QuickCam Express one. So either how can I add a microphone to my audio settings, or how can I get the microphone to work?

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Re: Logitech QuickCam Express: Microphone not working

The quick cam express and quickcam chats are the only two models built without a mic in the camera.

Posted on Sep 08, 2009

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This webcam technical support article provides step-by-step instructions (with screen shots) showing how to get your webcam mic to work.

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As a troubleshooting step, please try installing the camera in UVC Mode.

if it doesn't work, try installing it in another PC. If it works, reinstall the OS of the PC which is not working

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I read another post that said to go to Logitech itself for up-dates. This I did......downloaded all new drivers, etc. (the disc that comes with the cam must be out of date !). Then when that was done, I went back on Skype and where you do a 'voice test' I was able to this time around to "choose" my webcam - this was not coming up before at all. So in doing that it activated the mic on the webcam and all was OK. We seniors are supposed to be savvy with the forever changing world of electronic devices today! (LOL)

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Logitech QuickCam Express: Microphone not working

Normal 0 Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone.
Click OK and it should work.
Hope this helps. Bud

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Hey guys,

Every review/spec I have read on this cam so far indicates that there is no built in microphone on the Quickcam Express. Here is one of those sites...

If you still have your box that the camera came in, it should tell you for certain if there is a microphone in the product description on the back or side of the box.

Let me know if there is anything else I can do for you, and good luck.

May 10, 2008 | Logitech QuickCam Express Web Camera

2 Answers

Logitech QuickCam Express: Microphone not working

If you have windows messenger follow below

Windows XP
Windows Messenger is a native Instant Messenger application to Windows XP. This application can be used to set the output device of your choice. In turn, this information will carry over to the MSN Messenger 7.5 application settings.
Launch Windows Messenger and execute the audio tuning wizard.
  1. Go to “Start”.
    Select “Run”.
    Type “msmsgs” and click “OK”.

  2. In theWindows Messenger, click “Tools” and select “Audio Tuning Wizard”.


  3. Follow the steps which are provided by the “Audio Tuning Wizard” and select your desired Microphone & Speaker device.


  4. Once this process is complete, close the Windows Messenger application.
    The configuration change made through Windows Messenger should now be set in the MSN Messenger 7.5 application.

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QuickCam mic doesn't work

For XP users,try:
>Sounds and Audio Devices
>Sound Playback
Click on drop down menu arrow.
If there are two audio devices listed: Deselect current device; select second device.

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When this happened to me with my web cams, Vista has always installed my cameras with the "Look 321P" driver, after I told it to "Search the 'net" for "Drivers". So try that it has worked for me on a number of occasions as I said.

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