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Did you change carriers? A lot of the VoIP carriers like vonage and magic jack will only give you the telephone number on caller id, but not the name.
I have magic jack now and they call that "caller id", but having moved from a carrier that had name attachment i assumed all caller id's had name and phone number both...but not so
Well if the phone has been bought abroad and being used in India you will face this problem. this is because of the format of transmitting the caller id info being different. In USA it is STF and in India it is DTMF. You need a convertor in the phone line which is DTMF to STF. IF you find onw in Delhi pl let me also know.
Any Caller Id phone bought in USA will not show the id as the Caller id format in USA is FSK and in India it is DTMF. You need a caller id converter from DTMF to FSK. It is available online on www.ebay.in Just type DTMF to FSK converter and the item will be displayed. Right now it is avilable only with a seller in Bangalore and the price is Rs.589/- per piece. I bought it and it is working fine.
there really shouldn't be anything to set up. if you have another caller id box or phone, try plugging that in to the phone jack first checking for dial tone, then the caller id. if neither are working, call your phone company. if only the caller id is still not working, ask your phone company if it is activated.
hope this helps.
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