Question about Samsung CLP-500 Laser Printer

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Printing in Grayscale or black

Need help here. My display states that my Cyan Toner is empty, why can I print in black or grayscale? Do i need all toners full in order to print. I changed my preference to grayscale and nothing. Does anyone have a solution or answer to this problem? Thanks Loudanny

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Re: Printing in Grayscale or black

Too few manufacturers will allow their units to print in grayscale when a color toner is low or empty. The only way to get your unit working is by installing the required toner. By the way, start a budget to buy the transfer belt, drum unit, waste toner bottle and fuser unit. These are also consumables with a lifecycle.

Posted on Oct 02, 2007

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Change printer setting

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Black and white prints are not black

Sorry, steve, that you are experiencing this problem.

According to's website regarding the i9900 InkJet Photo Printer:

Why color ink may be used when printing in black and white Even when printing in black and white, color ink is used for the following reasons:
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    When printing in grayscale or on photo paper or when duplex printing, although printing appears in black and white, the color black may be created using the three (cyan, magenta, and yellow) color inks. Printers without a pigment black tank / cartridge will print black / grayscale will create a composite black using color ink even on plain paper.

    Therefore, although printing in black and white is performed, color ink may be consumed.
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I might suggest taking out the color ink cartridges leaving only black there, but some printers don't take kindly to this. So, you may have to further experiment with magenta, cyan, and yellow to make it at least seem b&w to your best eye's judgment.

Good luck on this.

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1 Answer

I want to use black ink only and stop wasting color ink

Go to Control Panel->Printers. Then right click on your printer and select printing preferences. There you will see an option like Print in Grayscale or Black and White only.
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HP C6280 Error: Ink Cartridges Empty

I want to print in black only and have changed the properties to grayscale, but it still won't let me print in black only. The magenta is out and it says I must replace, but i don't want color! help!

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Color toner used up even though I selected grayscale

Selecting grayscale only will also make use of your color. when u select grayscale, look under the print options and select black cartridge only and for more economic printing, use fast draft or draft printing.

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Can you force a printer to print in grayscale?

Yes, you can bypass the color printing. The software you are using for printing can help you change from colour to gray scale or adjust it in the printer properties.

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Still using color toner when printing in black

Check the black toner cartridge. Most printers that use multiple cartridges will use the black cartridge as long as it has toner in it but will then start using the color toner to do the black/grayscale when the black cartridge is empty.


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