Acer orbi cam (by 89 users)

hey I have a acer aspire 5100 and my camera stopped working also. So I contacted acer about the problem. They gave me some instructions to fix it and it worked!!!

First we will create the new folder where the pictures will be moved to:

1. Click on the Start button.

2. Click on Computer

3. Double-click on the C drive

4. Double-click on Users

5. Double-click on your user name

6. Double-click on Desktop.

7. Once you are in the Desktop, right-click on a blank white area (not on an icon) then select Create > New Folder.

8. Call the folder “Picture Backup” or any other significant name. (Do not close the windows since we will need it later) in step 11

Now we will move the pictures from the old folder to the new one:

9. Click on the START button then click on Pictures

10. Click on one picture and then go to Edit > Select All. This will highlight all the files in this folder.

11. Right-click on one of the selected files then select Cut

12. Go back to the folder we created in step 7 and

13. Right-click and paste the contents we Cut from the Pictures folder.

Now, restart your computer and try the OrbiCam application again. This should allow your OrbiCam application to work again.