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You can change the settings under printing preferences, just follow the steps below:
1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to: Advanced tab > 2-Sided Printing area > select On Note: To use the settings defined in the printer, select Use Printer Settings. 4 Select either the Side Flip or Top Flip option. Side Flip is the setting most often used. 5 Click OK to close any printer software dialogs. 6 Click OK or Print. To return to single-sided printing, navigate to: Advanced tab > 2-Sided Printing area > select Off
print a report, any report, from your control panel. if it looks good and your band is only on copies and transmitted faxes, that would be your Contact Image Sensor going bad. its located under your document feeder and looks like a sinny piece of glass that runs left to right.
Your fax can print a list of documents stored in memory, along with the transaction number (TX/RX NO.) of each document. Once you know the transaction number of a document in memory, you can print it or delete it. 1 Press [Menu]. 2 Use [up] or [down] to select , then press [Start/Copy]. 3 Use [up] or [down] to select , then press [Start/Copy]. ? Printing a Document in Memory 1 Press [Menu]. 2 Use [up] or [down] to select , then press [Start/Copy]. 3 Use [up] or [down] to select , then press [Start/Copy]. 4 Use [up] or [down] to select the transaction number (TX/RX NO.) of the document you want to print, then press [Start/Copy]. The LCD toggles between and . If you are unsure of the transaction number (TX/RX NO.), print a list of documents in memory (see page 34). 5 Press [*] to print the first page only, or press [#] to print all pages of the document. The fax prints the document.
There are only 2 possibilities with this problem. 1 is the PCU or Photoconductor Unit. I am guessing that this is what you had replaced 3 months ago? If so you may have to have the dealer replace it under warranty. The other possibility is the fuser unit and fuser rollers. I would not suspect these as much because if the fuser rollers get bad enough to start double imaging then they will usually do it every copy, not occaisionally.
The hardest part of your issue is in the fact that it is intermittently happening. If it were every copy/print then I would suggest shutting the machine off while in the middle of the copying process so you counld see if the double imaging was there before the page went thru the fuser. If it were then that would prove the PCU was at fault. Since this does not happen all the time, that troubleshooting technique is of little to no use.
When you say cleaning the roller are you taking about the drum? The Greenish/Blue colored "cylinder" that you see after opening the right side door? That cylinder or drum should always be clean as it is cleaned by the drum cleaning blade after each copy is produced. If you are having to clean it manually then I would suspect even more that the PCU is bad. If this is the case then I would really complain to the dealer that installed it. Also if you have the service order when it was replaced that should give you the page count when it was installed. Check that against the current count. The PCU is suppose to last at least 45,000 pages.
Good Luck and Thank You for using Fixya.
Make a copy and shut the power off or open a door when the paper is 1/2 way into the machine. You are just basically going to have to try to time it. When you hear paper being fed into your machine (the blank paper from the tray) count about 3-5 seconds and then open a door on the machine or shut the power off. IF you have timed it correctly, the paper should be 1/4 - 1/2 way through the machine. Remove the jammed paper **** But be careful..... The toner is NOT FUSED at this point so it will rub off if you brush it up against your clothes or hands. If the image is doubled at this point.. then its the drum unit. If the image is good at this point, then it is probably your fuser.
Hope this helps. Good luck.
It is the fuser at rear giving you grief! The upper heat roller has a teflon coating that wears away allowing toner to stick to roller and smudgin prints as they pass threw it. The fix is to replace fuser assembly, take to brother dealer to fix.
You can prove it to yourself by timing the print to stop mid way threw machine then remove print cartridge and look at paper, you should see a image is good untill it hits the fuser,( pre fused image "rubs off" paper.) If you have changed drum and toner thats all it can be. They all do it in time.
Fuser is hot bit at rear, pull out drum and look in the back with a small torch you will see upper heat roller is worn, guestimation $90 for fuser plus labour to fit.
Unfortunately your drum unit is shot. The mechanism that cleans excess toner from the drum surface is worn out or has developed a problem. The materials needed to repair are generally not available. If this is happening then the surface of the drum is probably near the end of its usable life anyway. Save yourself a lot of grief and aggravation. Bite the bullet and buy a new drum unit. Office Depot, Staples, etc. usually offer them at about $105.