Our scanner is pretty old, and I am almost positive it is out of warranty. It has gradually been scanning at worse and worse quality (printing dark lines through the image)then finally today it had so many lines you can't even hardly see the text. Also, it is making a loud buzzing type noise. Is this repairable? If so, how?
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did you properly close the scanner lid? these type of errors do usually occur when you unproperly close the lid wherein light passes inside causing it to reflect on the document that you are trying to scan
5010 is a scanner error, where the scanner either cannot find home position, or is not warmed up completely. Only cure is to replace the entire scanner assembly, if it's less than a year old it can be done under warranty, otherwise around $150 to $180.00
I've had a similar problem with the streaks, lines and color bleeds appearing in the scan. Try uninstalling the all software and drivers for the scanner and reinstall. Worked for me. Have had to do this a couple of times since I've owned the scanner... about three to four years now.
I lost the CD of the hp jst scanner 6200c, but i down loaded the program on line. However, when I scan nothing appears on the screen and the scanner makes a lot of noise. The light does go on on the scanner but it doesnt scan i get a blank
That normally means that the imaging mechanism has shifted off of the tracks that it moves on when it scans your document. This is usually something that is covered under warranty if you still have one. If not, you may have to pay to get it repaired or replaced. This is not something that is easily fixed if you aren't familiar with scanner components.
The only thing I can really suggest is that you reinstall all the software. If it persists you should get in touch with HP, use your warranty if valid.
On uninstalling and installing the software: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&dlc=en&product=79488&lang=en&docname=bpu05205