Do you have the camera set east or west? If you do you need to move to North or South if still not working do a hard reset turn off camera take out battery's and sd card push the button on/off button for about 5 seconds. Then put battery's back in leave the sd card out turn the camera on it should say no card. Once it says that turn camera off then put sandisk sdhc nothing higher than a class 4 speed of the card not the size. Then test camera again if still having the issue call Moultire 8006533334 option 1 and 1 for a live person.
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