I got this H320 IRiver 9 months ago. When I bought it, I powered it up once, then put it back in the box. Now I'm trying to power it up, both after a long time on the charger and via USB connection to my laptop, and it shows no sign of life. It's had no use, abuse, etc, never had anything loaded beyond the original material -- I think there was a sample of music on it. I've tried the reset with no effect, and it's been on the charger for almost a day. I checked the charger, and it is delivering the 5 volts DC. To be clear, no indication of any response to charger, USB, or to any buttons being pushed.
I too have that problem, or it insists I remove external battery, I went onto the official site and they were no help. I've not really tried this link, but somebody told me to try it maybe it's a battery fault http://www.hyperbattery.com/indexmain.htm
Hope this helps, if so let me know The_Ultimate_Power@hotmail.com
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and just to be on safe side those rare, hard to find songs/photos you have ..back it up to pc or flash drive....
your iriver / laptop/ pc or ipod never through this things away...if you have to always remember to take the hard drive out even if its blank...take it out
Apparently most of the Mp3 players use a common garden variety Lap Top Hard Drive like a Toshiba etc. I have a Friend who replaced his in a Creative Zen. So Either take it a a reputable Laptop repair firm or simply pull the back off and check it out yourself. I haven't down this yet because I am still trying to Back up the contents of my H320 before it fails completely. When you pull the back off it should have a small hard drive just clipped into it using a wiring connection similar to a Laptop. Find the numbering and get a compatible replacement. The you may need to download a Firmware update as an exe file from IRiver and put this in the bas directory of the H320 and run it. THis sets up the necessary software. You may even be able to put in a larger hard drive 40 or 60 gb as they are all the same price depending on your budget. Let me know how it goes as I will be doing the same job shortly.
I had a similar problem. It seemed to just die with a light blue backlight, not the usual one. It would not turn off or on. I thought it was gone for good. However, I re-installed the driver (in control panel, system, hardware, device manager) I had to do this a number of times, with the h320 attached by usb and not attached. After a number of attempts, I got a message 'disconnect iriver h320' I then let the 320 completely lose its battery power (over a day or so) then attached the charger and got the charging message. It works fine now. Hope this helps
You have to hit the on button twice to show as connected,then you can manually move files to the root directory by going to the computer ICON on your desktop, finding your MP3 player,then clickto open the file - the find thefile you want to copy or move onto the MP3 and drag it into the MP3's main file NOT the file that says RECORD