Had a similar problem with mine, I had corrupted drivers. I recommend you uninstall all of the HP stuff in your computer-then go to HP.COM in Support you'll find Downloads and Drivers, the dot in the radio dial, office jet 960c in blank slot just below that. It will wisk you away to you driver, unless you like HP fancy packages of goodies, I would just look for driver, download them and install...I' ll just bet your printer will work just fine.
Good luck my friend, please leave a rating, thank you kindly
Turn on the unit, then open the print-carriage access door by lifting
the handle until the door locks into place.
The print carriage moves to the center of the unit.
You may want to use a photo print cartridge for
superior print quality when printing photos. With the
color and photo print cartridges installed, you have
a six-ink system. See how to print the best quality
photos on page 22 for more information.
52 maintain your hp psc
hp psc 2200 series
2 After the carriage stops moving, lift the latch to release the print
cartridge, then pull it toward you out of its slot.
3 If you are removing the black print cartridge in order to install the
photo print cartridge, store it in the print cartridge protector.
4 Remove the new print cartridge from its packaging and, being careful
to touch only the black plastic, gently remove the plastic tape.
Caution! Do not touch the copper contacts or ink nozzles.
5 Push the new print cartridge into the appropriate slot until it clicks into
place.
The tri-color print cartridge goes on the left and the black or photo
print cartridge goes on the right.
manual:
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01176633/c01176633.pdf
Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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