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Posted on Apr 28, 2009
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Cannot retrieve application list

I try to scan my notes from class onto my computer and it keeps saying cannot retrieve application list

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Sanath Kumar V

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  • Master 684 Answers
  • Posted on Apr 29, 2009
Sanath Kumar V
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Joined: Apr 24, 2008
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Please follow the steps given below to update the scanner driver:
1. Right click on My Computer and select Properties.
2 Click the Hardware tab and select Device Manager

3. Right click on the scanner entry that is displaying a conflict.
4. Select Update Driver from the drop-down menu that appears. The Hardware Update Wizard appears.
5. Select Install from a list or specific location, then click Next.

6. Select the Don't search... option and then click Next.
7. Click Have Disk. The Install from Disk dialog appears.
8. Click Browse and select the Lexmark CD from the Look in drop-down list.
9. Double-click on Drivers.
10.Double-click click on Scan, select the lxbksxp file, and then click Open.

11.Click OK. The following screen appears:
12.Click Next to start the scanner installation.
13.When the installation is complete, click Finish to close the wizard.

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My Lexmark S301 keeps indicating that it cannot retrieve applications list for scanning

Try using the Lexmark Printer Home software to scan. To access that, on your computer, click on Start > All Programs > Lexmark > Lexmark Printer Home.
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A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
  7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.
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Were you able to scan to your Windows 7 before? If yes, it could be just a slight communication problem. Disconnect your printer from your computer. Reboot your computer. Unplug and replug your printer into the power source to reset it. When the printer turns on, reconnect your printer to the computer. Doing this usually fixes minor communication issues. Try to scan again.
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Try resetting the printer by turning it off, disconnecting it from the computer, restart the computer, turn the printer back on and then reconnect it to the computer. If this doesn't work try reinstalling the drivers and software.
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delete the norton internet security as its blocking the scanner files of your printer software .or try reloading the printer drivers again but if reloading the printer drivers does not helps then removing the norton software is compulsary as the files of printer are getting blocked so scanner is not working.
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Microsoft Paint ----> 'File' ------> 'From scanner or camera' (when in scan mode on printer). Just tried this and it really works.
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is this scanner plugged into a power strip by chance.plug it directly into the wall power
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