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NEC Dterm Series I, through internal calls my phone flashes notifying me that I have a call coming through but it doesnt ring. I have tried the volume key ^, that didn't work. Can anyone help me?
Easiest way to reset the phone is to unplug it then plug it back in. If you are talking about resetting the voicemail associated with the phone extension, that's a little more involved.If you need the voice mail reset, you need to have the voice mail administrator (typically the receptionist) go into his/her voice mail and choose the MGR option if using the display "softkeys" and follow the prompts to reset the users security code or voice mail acct. If softkeys aren't available, follow the voice prompts to "system manager" and either delete the security code or reset the extensions voice mail entirely.
Hi if you just want to silence the actual unit, most often you will find a small switch on the unit, that switches OFF the ringer, or often one can turn it down, via a control on the unit. Other times one can set it Off or down in volume via the settings, use the manual in these case to ascertain what to do.
Not sure if I understand your question correctly, but I think I just learned how to do that on an electra professional. Memory block 4-1-1 lets you go through each of the internal extensions, and you can set each extension to ring when a call comes in from any/some/all of the outside lines. to reach memory block 4-1-1, I used a multi line terminal connected to ports 1. Press fnc => hold => # => 0 => * => line key 4. Use the fcn(?) key to cycle through the internal ports, the line key buttons to map each of the 4 lines (presumably line keys 1 through 4 on your system). As to where to get a manual, I am not sure, I have 3 thick binders... good luck
If the person you are trying to reach is speaking to another internal extension, none of the outside lines will show in use. If their phone is not Call-Forwarded to any other extension (i.e. second extension or VM), you will get a busy.
For the DTU phone on an NEC Elite system:
Memory Block 4-12
put in the port number and the Lkey of the extension you want to make a headset key.
Programmin on a 16button phone, Lkey 11 needs to be lit and will display H SET to verify.
For the DTP phone, it is generally on an NEC 2000, which is entirely different.