Question about Audio Players & Recorders

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Unable to listen to music

The earphone jack does not work

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  • 4 more comments 
  • revmoss Nov 10, 2007

    The earphone jack contact is loose, if I hold it down firmly it works fine but in its own, it does not make contact rightly enough so that I hear only one channel.


  • Anonymous Nov 19, 2007

    Yup.. have the same problem myself...

  • Anonymous Nov 21, 2007

    There is hardly any volume coming out of the earphones

    I've tried a few pairs of earphones on my nano and the result is the same.

    I don't reckon it's the jack socket because surely I wouldn't get any sound at all.

  • lrose013 Dec 02, 2007

    I plug in all different ear phones turn the audio up all the way and still cant hear anything

  • Mystuffbroke Dec 10, 2007

    My T10 is the same way. When I twist the place around where I plug in the headphones I either get no sound, sound from one headphone (Most common), or sound from both (Difficult to adjust to this point). Any solutions?

  • kyshow Mar 18, 2008

    earphone jack will not work and I cannot listen through sound system hook up either...any suggestions?



1 Answer

This happened to my ipod and it turned out to be some fluff stuck down the headphone jack, I took it out and it worked fine!

Posted on Jul 05, 2008


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1 Answer

All im hearing is the instrumental and background music not the lyrics

u might be connecting the EARPHONES with a microphone, if that so, then don't insert fully - the 3.5mm jack into the player.
partially insert it into the JACKPORT and listen to the music...

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Sound comes only in one earphone..

your headphones probably blew in the one ear. Try another pair of headphones.the same thing happened to me. if that doesnt work the recepters in the ear jack youll have to have a professional to fix it

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Does your iPod come on? If not, your battery could be bad.

If you can see the music playing, but cannot hear anything, you could have a bad earphone jack or a bad circuit board.

You can tell if it is the battery the iPod will not come on at all unless it is attached to the computer or to a power outlet.

If you can move the earphone jack around while playing music and hear something, then it is the headphone jack. If you move the jack around and hear nothing, then I would suspect the circuit board.

If you have a device that can play your music out of the USB port on the iPod, you can make sure that it is the circuit board that way. When the circuit board is bad, music will not play out of the headphone jack or the USB port.
Hope that helps.

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Sounds like the phone jack is defective or the cable to the earphones is defective.

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Hi. If you have to adjust your earphone (even if you used other earphones) just to get a normal stereo sound, then the problem is with the player's earphone jacks. If that's the case (and assuming the radio feature of the player also manifests the same problem), then you may need to call the tech support guys at SanDisk for advanced troubleshooting, or possibly replacing that player. I found their tech support contact number at their website upon consulting prior issues I had with my player. Here it is: 1-866-726-3475.

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