Hello from Australia.
I have a Canon i865 printer and generally, I've been very happy with it.
Yesterday I've had trouble with printing images on cd's or dvd's.
It's surprising as I've never had problems.
There's a simply a smudge of " C " shaped letters that are running down the image in a vertical fashion.
These are cyan in colour.
These smudges have nothing to do with the image as they should not be there.
At best one or two copies have been acceptable but the brightness has gone as well.
I have replaced most of the ink catridges but realize there's a small amount of ink left in the larger black ink toner.
Also notice a small area of the tray upon inspection ( and after printing ) has a light residue of which you can wipe off.
Useing Disc Cover Re to create my images and Label Print.
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Re: PRINTING IMAGES ON CD'S/DVD'S - SMUDGES / i865
After looking at a picture of the CD you were printing to, I see the problem.
The printer is trying to print blue ink on the middle of the CD, where the hole is. The problem is, since there's a hole that ink is going through and getting onto the rollers in the printer. It's then transferring back to your media as it moves through the printer. It's C shaped because you're only printing on about half of the hole.
There are two ways to fix this. Either put a round piece of tape over the hole to cover it (and thus the paper will be printed on), or change your image so it doesn't print to that part of the CD. I'd suggest the latter, as it will look neater when you're done.
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Disconnect the printer from the computer. Turn it off & make sure the CD/DVD tray is closed then turn it back on.
Here's generic instruction for you:
If you are receiving an error pertaining to the CD TRAY NOT BEING INSERTED CORRECTLY, please do the following:
Recommendations: -Don't force the CD/DVD tray into the printer. -Make sure your printer is powered on, and the output tray is in the upper position. -Please ensure there is at least 3 inches of space behind the printer, or the CD tray may eject.
Included, are the correct CD/DVD loading instructions. Please follow the instructions below:
CD/DVD LOADING: 1. Ensure the printer is powered on. Remove any paper from the sheet feeder. 2. Push in the paper support extension on the printer, and close the paper support. 3. Push in the output tray extensions, but leave the tray open. 4. Lift the output tray. Place one hand on the top of the printer, and pull up on the output tray until it stops. Lay the tray down in the upper position. 5. Place the CD or DVD into the CD TRAY with the white (or printable) side facing up. Note: To print on small 8cm CDs, please place the small CD ring on the tray first, then place the CD inside the ring. 6. Slide the tray into the tray guides located in the output tray. Push in the guide until the arrow on the tray matches up to the arrow on the tray guide. 7. Press the PAPER button to load the CD/DVD into the printing position. The CD is correctly loaded when the printer's POWER button stops flashing.
General tips for CD and DVD printing: -Burn data/video/images onto CDs or DVDs before attempting to print on them. -Do not use thermal-printable or regular CDs or DVDs in the printer. -Moisture or fingerprints on the printable surface of the CD may cause marks or smearing to appear after printing. -All printable inkjet media is different. Some surfaces will absorb ink better than others. If output appears banded, faded, or streaky, print a Nozzle Check pattern to confirm that all colors of ink are printing completely. If the ink does not completely dry or smears after 24 hours curing time, you may need to use the Epson Print CD tools to adjust (lower) the print density. -The only supported resolution for CD/DVD printing is 1440 dpi (aka "Photo") -Borderless printing and printing on the "inner circle" (plastic around central hole) of CDs is not supported. -Do not use the "print preview" feature provided by the Epson printer driver as it will only show the image on a blank field and does not offer a clear indicator of where the image will print. -The Epson Print CD software works best with JPG images and may not import some TIFF images.
Hi, i had the same problem. Solution: A small plastic part of my headset was fallen into it. I opened the printer and found it there. It blocked the paper. You can open the printer by pressing down all the plastic locks with a screwdriver (about 8). There is one under the Power Button, that you have to disengage first (2 screws). While the printer is open you can check what's wrong by printing a page and see what it does. Maybe cleaning some parts already helps.
Hi! I've got same problem. Canon userguide says that 5 flashes means the print head is not installed/not properly installed, or it is defective.Not yet sorted problem out - new print-heads are expensive!