I need to download windows xp for my netbook 4211c as its not working
Unfortunately that isn't legally possible. You will need to contact your PC manufacturer or buy a new copy of Windows.
I am afraid that that does not change the situation. You have three options:
1 - You should have created restore disks when you got the PC. If you did, you can use these. If you haven't created them, you should look in your documentation for how to do this.
2- Contact your manufacturer's support line and ask them for a set of restore disks - there may be a cost for this.
3 - Buy a retail copy of Windows.
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it comes pre loaded i dont have a copy as it dosent come on a disc
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