Question about Sony DAV-HDX500 System

2 Answers

Please help with getting 5.1 sound from my TV!

Hi, and thank you for any help you could provide. My audio system, as is probably obvious, is the Sony DAV-HDX500 Bravia DVD Home Theatre System. My TV is a Sony KDL-32S3000 Bravia LCD Flatscreen Digital Color TV. My Blu-Ray player is a Sony Playstation 3. As you can see my entire home theater system is Sony-made, so I figured they should all be compatible. Apparently I was mistaken. Basically, I want to be able to watch Blu-Ray disk movies from my PS3, with 5.1 surround sound from the Home Theatre System. Problem is, there's zero audio coming from the Theatre System! Here's what I've done so far: Plugged the Theatre System into a power source. Set up and attached all speakers plus subwoofer. Attached the Theatre System to the TV via HDMI cable (it's a $100 Monster HDMI cable, so I'm guessing it should work. It says it outputs uncompressed 7.1 audio, and I'm using a 5.1 system, so it should be fine, right?). Went to the Bravia TV, set the HDMI CONTROL to ON, and set the Audio output from "Speakers" to "External Speakers". Went to the Bravia Theatre System, set the HDMI CONTROL to ON. Also set the AUDIO(HDMI) to ON. Hit FUNCTION on the remote control until "TV" came up. Went back to the Bravia TV, changed it to TV mode. Silence. Went to the Bravia TV, set it to the HDMI port which feeds to the Playstation 3. Popped a Blu-Ray Movie ("300") in. Silence. Obviously, silence from the TV's two speakers, but silence from the 5 speakers attached to the system! Also, silence from the subwoofer too. I've turned the TV on and off. I've turned the Theatre System on and off. Turned them BOTH on and off. No luck. Now there's one thing I haven't done, and that's attach the Red/White audio cable (mainly because it's not sold with the system, and I don't have one just yet). Is this cable required for an audio signal to go FROM the tv TO the Theatre System? The HDMI cable, then, will only carry audio FROM the system TO the tv? If that is the case then, well, I feel rather silly. However I'd rather feel silly for a little, then feel silly for a lot and having spent $300 on an audio system that doesn't output audio. I can say, however, that definitely, the 5 speakers plus subwoofer are all WORKING, because I connected my XBox 360 via component cables to the Theatre system, then the Theatre System via HDMI to the TV. Then I turned on the Xbox and put Halo 3 in (I chose Halo 3 because it's a game I know outputs in 5.1 sound). As expected, the sound emanated from all the 5 speakers plus the subwoofer. I disconnected all but one, then reconnected them one by one, just to be sure. The five speakers definitely work, they just won't output sound from either the TV, or the PS3 (although the PS3 isn't directly connected to the system, but it shouldn't have to be right? If the PS3 is connected to the TV via HDMI, and the TV is connected to the system via HDMI, and the TV is set to output its audio from the external speakers ... shouldn't that work?) If the Red/White cable is required for any signal from the TV to the system anyway, then I have one further question: does this audio cable carry uncompressed 5.1 data? If not, then that's a bit of a bummer because the 5.1 digital sound from the Playstation 3 will get compressed on its way to the surround sound speakers, but I suppose there's nothing I can do about that. Finally: if all I really want to use this system for is its 5.1 surround sound, and not so much for its DVD-playing capability (because I also own a PS3 AND an Xbox 360, both of which also serve as DVD-players anyway), then it isn't necessary for it to take up the HDMI port, right? I only have two HDMI ports on my TV, so HDMI-space is limited.

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  • Anonymous Mar 14, 2014

    I have changed th STR Y6763 but no improvement

  • Anonymous Mar 14, 2014

    My sony home theatre system HBD-DZ10 has poor and fluctuating sound output, what could be the problem, is it bad STR's and which of them?

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Hi,
You cannot get audio from the HDMI 2 input of your TV OUT through the HDMI 1 input's Audio Return Channel (ARC). So connecting the HDMI OUT from your home theatre system is proven useless for your setup.

You should connect your PS3 into HDMI 1 of your TV. Then connect Xbox to HDMI 2 of TV. Then connect a Digital Optical cable OUT from your TV to the SAT/CBL input of your home theatre system. This is the only way you will get uncompressed 5.1 sound from xbox, ps3 and TV.
Note: When connecting a digital audio system that is compatible with Audio Return Channel (ARC) technology, connect to HDMI IN 1 with an HDMI cable. If connecting a system that is incompatible with "Control for HDMI" or Audio Return Channel, an additional audio connection via DIGITAL AUDIO OUT (OPTICAL) is necessary.

Posted on Oct 28, 2012

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You must run a Digital Optical cable from your PS3 to your reciever. Then press your function button on your recievers remote until you see SAT/CABLE on your recievers display. Next go to your PS3 settings and go to Sound settings, then Audio Output settings, and select Digital out (OPTICAL) then your done. This is the only way to get true digital sound from your PS3 to your reciever.

Posted on Oct 18, 2007

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1 Answer

I have sound but no picture


Check the obvious first, such as whether the mute button is on or whether the volume is turned all the way down. If that's not the issue, try the following steps.

1. Verify that all cables are firmly seated by reinserting each one. Loss of sound from moving, adding, subtracting or bumping into equipment is common. It is particularly applicable if your TV is connected to an exterior sound system. Inputs require tight connections in order for you to hear audio.

2. Confirm that cords are connected to their appropriate plugs. Certain TVs have color-coded inputs that can be matched up with cable boxes and sound systems.

3. Try a new cable to see if that fixes the problem if other components appear to be working. Over time, cables can malfunction, either from age or from wear and tear. Having a spare cable or two around the house can be helpful for troubleshooting and eventual replacement.

4. Verify that the remote is set to:

Proper video input (TV, satellite/cable, DVD)
Correct audio input (TV, DVD player, gaming system)

5. Determine if it's the cable/satellite provider or TV station issue by checking other channels to see if the sound is isolated to a single station. You can also call your provider to see if they're experiencing issues with their audio before checking your own.


6. If an external sound system is used, testing another input such as a radio or CD player is a good way to differentiate problems between the TV and the sound system. There may be faulty inputs.


For more tips and tricks for restoring sound to your TV, check out No sound on TV for more troubleshooting steps. I hope this helps!

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Check the obvious first, such as whether the mute button is on or whether the volume is turned down. If that's not the issue, try the following:

1. Verify that all of the cables are firmly seated by reinserting each one. Loss of sound from bumping into equipment is common, especially if your TV is connected to a sound system. You need tight connections to hear the audio.

2. Make sure the cords are connected correctly. Some TVs have color-coded inputs that can be matched up with cable boxes and sound systems.

3. Try a new cable to see if that fixes the problem. Over time, cables can malfunction too.

4. Make sure the remote is set to 1) the proper video input (TV, satellite/cable) and the correct audio input.

5. Check all channels to make sure it's not a TV provider issue. You can also call your provider first and make sure the problem doesn't originate with them and not your TV.

6. If you have an external sound system, test another input such as a radio, CD player or game console.

For more tips and tricks on restoring sound to your TV, check out No sound on TV for more troubleshooting steps. I hope this helps!

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Check the obvious first, such as whether the mute button is on or whether the volume is turned all the way down. If that's not the issue, try the following steps.

1. Verify that all cables are firmly seated by reinserting each one. Loss of sound from moving, adding, subtracting or bumping into equipment is common. It is particularly applicable if your TV is connected to an exterior sound system. Inputs require tight connections in order for you to hear audio.

2. Confirm that cords are connected to their appropriate plugs. Certain TVs have color-coded inputs that can be matched up with cable boxes and sound systems.

3. Try a new cable to see if that fixes the problem if other components appear to be working. Over time, cables can malfunction, either from age or from wear and tear. Having a spare cable or two around the house can be helpful for troubleshooting and eventual replacement.

4. Verify that the remote is set to:

Proper video input (TV, satellite/cable, DVD)
Correct audio input (TV, DVD player, gaming system)

5. Determine if it's the cable/satellite provider or TV station issue by checking other channels to see if the sound is isolated to a single station. You can also call your provider to see if they're experiencing issues with their audio before checking your own.

6. If an external sound system is used, testing another input such as a radio or CD player is a good way to differentiate problems between the TV and the sound system. There may be faulty inputs.

For more tips and tricks for restoring sound to your TV, check out No sound on TV for more troubleshooting steps. I hope this helps!

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Why? no sound from the speskers at all.


There are a few things that could cause no sound and although some are obvious I'll got through them all..

1) Sound is on Minimum

2) Sound is Muted

3) No Power to Subwoofer

4) Speakers connected Incorrectly or Faulty

5) No AUDIO IN connections to TV-IN or AUX-IN

6) Incorrect Input Source is Selected (See Below)


Connecting audio from TV

When connecting the audio output from your TV to this Home Theater Audio System, you will have the sound of the

TV output on all the speakers. It will enable you to enjoy the multi-channel surround sound capabilities.


Use an audio cable (red/white - not supplied) to connect the TV IN jacks on this DVD system to the AUDIO OUT

jacks on the TV. To listen to the sound, press TV on the remote control as the sound source that you want to play.


Connecting audio from an audio/video device

This DVD system provides analog and digital audio connection. You can connect the audio output from an

audio/video device (e.g. VCR, Cable/Satellite Box) to this Home Theater Audio System in order to enjoy the

multi-channel surround sound capabilities.

Use an audio cable (red/white - not supplied) to connect the AUX IN jacks on this DVD system to the AUDIO OUT

jacks on the connected device. To listen to the sound, press AUX/DI to select "AUX" as the sound source that

you want to play.

Or

Use a coaxial cable (not supplied) to connect the DIGITAL IN jack on this DVD system to the DIGITAL OUT jack on

the connected device. To listen to the sound, press AUX/DI to select "DI" as the sound source that you want to play.


Please leave feedback

Cheers

Andy

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Thank you for allowing us to help, please respond with further questions and concerns

Spanish speaking available for all problems

Before you leave feedback, ensure that your concerns and problems are addressed completely with me.

PLEASE do not forget to award/PROVIDE "POSITIVE" FEEDBACK


Hello, thank you for sharing your problem with us, I would personally be happy to provide the most accurate and up to date information for you.

Here is a copy of your operators manual
http://us.lge.com/filedown.do?filepath=1000004174&fileName=PG60_manual.pdf
Solutions
Press the VOL (+ or -) button to adjust the volume. If you want to switch the sound off, press the MUTE button. You can cancel the Mute function by pressing the MUTE or VOL (+ or -) button.
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