Question about Ricoh Aficio AP3800C DT1 Laser Printer

2 Answers

Fuser won't adjust

Thank you for reading this and helping me out. I just replaced the fuser on my printer (because I screwed up the old one with ink jet paper). The LED readout says to adjust the fuser using the maintenance selection in the menu. When I hit enter for the fuser adjustment I get "Cannot adjust see user's guide". The manual tells me to do to do an "auto adjust". I do this and the auto adjust stops and says "failed". The user's guide say if you get this to: "Press {Enter #} to return to ?Maintenance?, and then repeat the steps from B." and retry the auto adjust. I did this many times but the auto adjust still fails. Just for kicks, I did a manual adjust which worked okay, but after it was complete the LED then reads again "adjust fuser in maintenance menu". The printer appears to be printing okay based on the results of theconfiguration page printing and color registration printer, so is it possible to override and clear my current error and need to perform a fuser adjustment . . . or am I missing a step? Thank you again for your help, AL

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  • 5 more comments 
  • alfrenzel Oct 01, 2007

    Yes, But I've been wondering . . . what if the bypass isn't working (I've never used it before). I don't hear the printer trying to pull anything from the bypass. ????

  • alfrenzel Oct 01, 2007

    Here's an update: The bypass does work. In fact, the printer is accepting and printing files. But I'd still like to get rid of the blinking red error light and the error message asking me to adjust the fuser.

  • alfrenzel Oct 01, 2007

    I have the manual on CD, but thanks anyways. I went through all the steps again for about the tenth time with no progress.

  • alfrenzel Oct 02, 2007

    Still stumped.

  • alfrenzel Oct 02, 2007

    I couldn't find any help in the service manual and I went through all of the service menu options available. The service manual referred me to "Maintenance Guide #1" for adjusting the fusing unit, which is the maintenance manual I have, I think (there's no #1 on it).

    I think this is something quirky that only a ricoh/lanier printer tech might be able to solve????

  • alfrenzel Oct 02, 2007

    I think this is something quirky that only a ricoh/lanier printer tech might be able to solve????

  • alfrenzel Oct 04, 2007

    Anyone else out there that can help?

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2 Answers

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  • Master
  • 4,889 Answers

Measure the resistance between the fuser connectors. If it is not within the proper range, replace the fuser. If there is not continuity between the fuser connectors neutral and hot with the fuser removed, replace the fuser. If the problem is not related to the fuser, replace the engine controller board.
If you want a general schematic diagram i will get it for you...

Posted on Oct 13, 2007

  • eagle338
    eagle338 Oct 13, 2007

    Let me know if it worked....

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  • Expert
  • 363 Answers

Just checking something.. Did you use the A3 sheet supplied with the fusing unit and load it in the bypass tray?

Posted on Oct 01, 2007

  • 2 more comments 
  • Martin B
    Martin B Oct 01, 2007

    I've never worked on this printer before so it's hard to be sure.

    I've been looking at this:-
    http://www.ricoh-usa.com/support/manuals...

    Apologies if you already have the document but if you dont then perhaps you'll see some new hints.

  • Martin B
    Martin B Oct 02, 2007

    Just managed to get the service manual for free wow at 291 pages theres a bit of reading there!

    Can send it to you or you can download from
    http://www.eserviceinfo.com/download.php...

    Dont forget to download all 4 rar parts.
    I'll be skimming through it later today when I get time.

  • Martin B
    Martin B Oct 03, 2007

    This printer looks like a seriously impressive machine.
    There seems to be a myriad of settings to tweak in the service menus.

    I think if you really want to do this machine justice then, as you suggest, get the proper tech in.

    Good luck and come back to say what the fault was.

  • Martin B
    Martin B Oct 25, 2007

    Did you get this problem solved in the end? Let us know what it was.

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50.9 error - Fuser Failure (Abnormally High
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