Question about HP Photosmart R707 Digital Camera

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Green Patches and Horizontal Line

AT TIME OF FOCUS SCREEN IS PERFECTLY COLOURED BUT AFTER TAKING PHOTOS ,IT CONTAIN GREEN PATCHES AND HORIZONTAL LINES. Videos are perfect. There are no HP service centers for cameras in bangalore. I got it checked with some private shop he told me that optical assembly is gone and it has to be replaced @ 3500 INR Its too expensive! Browsing thru this site I found that many of them have this problem. Kidly help me

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  • Anonymous Mar 28, 2008

    Green Patches and Horizontal Line problem, but video works fine and notify you when a new solution is offered

  • brescott Mar 16, 2009

    Same problem here. HP sucks. I called CS about it. Was told due to the fact I didn't buy the extended warranty there was nothing I could do, except pay an additional $250 and they'll replace it with the same piece of ****. Enraged. This was a REALLY expensive camera when I bought it.

  • brescott Mar 16, 2009

    Mine's doing the same thing. I called HP and was told since the warranty has expired I only had two options. 1. I could speak to IT (for $30) 2. I could get the camera replaced with the same piece of ****, for an additional cost of $250.
    Way to stand behind your product, HP. Now I'm pissed, because after vowing NEVER to buy another HP I notice my PC, printer, etc are all the same **** brand. Great. More problems in the future.

  • mirchevm Apr 06, 2009

    mine has the same problem. however, at night, the pictures are perfect. the green patches and horizontal lines appear only when the place is lighted.

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Its your ccd chip,, its broken,, u can let them repair it but its cheaper to buy a new one,, your ccd chip does not show the manufactor on your screen but it controls the colours of your photo, so u only can see this when u took the picture,, and for some reason the video does not need the ccd chip,, the ccd chip is only for the photos u gonna take,, hope i helped ya

Posted on Oct 19, 2008

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It is a common fault to occur in most of the CRT based telvisions, regardless of which brand it is. There will be sound OK, and a bright screen with thin white horizontal lines across; at about an inch space, all over the screen area. This fault may occur along with colur shades also, like blue screen with white retrace line, red screen with white retrace lines, green screen with white retrace lines. Let us take the first case. A white raster with white thin retrace line acorss the screen. These are call vertcial retrace lines technically. To make it mor understand, we have to go to some picture tube electrode details. There are three colour cathodes for a colour picture tube, Red, Blue and Green. Two girds are there called Focus and Screen. Focus grid is supplied with focus voltage which in turn determine the cocus of picture, and screen grid is supplied with screen volrage which determine the emission of the picture tube; in short. There is a final anode to all the picture tubes, which supplied with Extra High Tension voltage, can be located at the top side of the picture tube, to which the EHT voltage from LOT is connected with the help of rubber ****** and clip. Without these three voltages, EHT, Screen and Fcous, no raster will be produced. Therefore in our case, there is a raster, so, horizontal output section including Line Output Transformer [LOT] is functioning well, and as far as sound is there, tuner and video IF section are working well. In fact, all other section except, video output section is working properly.
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