Question about Samsung SD 616E (729507925578) Internal DVD Drive

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Drive doesn't read DVD's, only CD's

This drive was working fine but now suddenly it's not reading DVD's anymore, it is only able to read CD's. I have a DVD burner in my system and that one is reading all type of discs correctly.

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Re: Drive doesn't read DVD's, only CD's

Ur dvd device lens is not working that it only read cd-----
if u r drive is in warrenty....then replase it.....or go to any computer hardware shop may be they solve u r problem.......

best regards & best of luck..

Posted on Oct 27, 2007

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My desktop has two dvds and it shows in the my computer page but when you insert a disc it does not show.i reinstalled it but the problem still exist .what should i do next

When you see this there are two causes. One is a problem with the drive itself. Two a problem with the disk.

To find out which is causing the problem you just need to insert a disk into both drives. If it reads ok on just one then it is the drive that is the problem not the disk. If you have one use a commercial dvd for this test. Those will play on anything and if your drive has been slowly going out on you a burned disk may read on that drive but no where else. A commercial disk is a safe one to test with. If you have a commercial cd that may read fine. A cd does not require the accuracy a dvd does so they can still work until the drive condition gets worse.

Basically the symptoms you describe are a dvd drive failure.The drive is still functioning which is why it shows up in windows but the read/wrtie head (the laser) is out of alignment so it cannot read or write anymore. When these were worth $1500 we would realign the heads.These days you can buy a new one for $30 so it is not really worth spending too much time or effort on them. If you can't replace it yourself most shops will not charge that much (say $10) or may install for free if you buy it from them.

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Please can you tell me what operating system you are using ie XP?

If you go to my computer can you see the disk drive listed ie pic of mine, notice I also have a external drive attached (x)

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Does it not acknowledge dvd disc only or cd or dvd both. If it doesn't read the dvd disc, or able to play dvd disc, but able to exlpore regular cd's, then you have a codec error, and you need to download a dvd codec like powerdvd for it for your system to play dvd disc. Check to see if your dvd-rom drive appears in the "my computer" window, if it is there, but wouldn't be able to play anything, then it could be a driver issue. so make sure in the hardware , the drivers is installed and working properly. If it is working properly and driver is installed, then you got a bad drive, the optical laser lenses isnt reading or the spindle ain't working anymore if you don't hear disc being loaded when inserting the disc.

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there are two elements to a dvd combo drive one can fail and the other work fine . change the drive.

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HI i have a matshita dvd-ram uj-85js ata cd/dvd drive and suddenly its having trouble recognising blank dvd's when i run nero and disk info tools i am getting hardware error and when i try burn the with a...

kckaza -

Get a lens cleaning disc and run it following the instructions. You likely have dust or dirt on the lens which is making it difficult to read the blank DVDs. This is aq common problem that has a simple solution (They run about $10).


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1 Answer

My dvd drive stopped reading

This could be due to a common issue. I would suggest you try this method first.

The following is a link to the Microsoft documented solution for issues with DVD/CD drives, explaining a step-by-step procedure. In the event that the first process, which is automated labeled "Fix It" does not solve your problem, please continue to the end of the document.

After completing this procedure, please let us know if you are still experiencing any issues by posting a comment. If this information was helpful, please take a moment to rate the solution. Thank you.

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My toshiba laptop satellite A215-s7422 doesn"t play anymore

Assuming you have tried various DVD's & CD's sounds like a bad CD/DVD drive. These use a lens mounted on a moveable mount to focus the laser beam and over time the mount gets worn out and the beam can no longer focus so the drive can no longer read the DVD/CD. Should hear the DVD speed up then slow down and maybe a loud vibrating noise (Lens trying to focus). Can try a laser lens cleaner - you can get them at Best Buy, but if that does not work then a new DVD drive is in order. If you can change it yourself then you might find one on ebay used for @$25 otherwise a trip to the computer repair shop.

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1 Answer

DVD drive reads DVDs but not CDs

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