Question about Logitech Webcam

1 Answer

Logitech Webcam "Disconnected"

I have a logitech webcam that worked fine last year and then i'm trying it again over the summer and it says that the camera is not connected to the computer. however, when i plug it into the usb port, the computer recognizes that there's something and a pop-up shows saying that "found new hardware: logitech.." etc. i've unplugged and replugged various times and restarted my computer as well.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Expert
  • 8,637 Answers
Re: Logitech Webcam "Disconnected"

Reinstall using info below.

Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.

Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 15, 2009

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Webcam isn't working

It maybe faulty. Try it in another computer. If it still does not then it is faulty. You need a new WEBcam.

Mar 05, 2013 | Logitech C110 Webcam

1 Answer

When i install the CD it stops working?

Sorry to hear that, you have to know if the CD is the right installer for your logitech webcam. Go to a logitech store and bring your webcam for a compatible installer of your webcam. Or, try first re downloading the program then try again...

Feb 12, 2011 | Logitech Webcam

1 Answer

My Logitech webcam is plugged in through USB and the audio works fine, but there is no video/picture showing anywhere. Dear god :(

Try this free webcam test site. If you don't see yourself in the window after clicking Allow, then click on the camera icon below the window. A drop-down box appears. Look for your Logitech camera and select it. You should see yourself. If the Logitech is not a choice on the drop-down list then the driver is either disabled or corrupted. Go to the Logitech website, under the Support tab, Products, Webcams, and find and download the driver for your model of webcam. Once you download it try the free test tool again to verify all is working.

One more thing. Make sure your browser is closed when you plug in your webcam. Then when the browser is opened it will recognize the device. If the browser is already open then it might not recognize the webcam. Good luck!

Dec 27, 2010 | Logitech Webcam

1 Answer

Lost the driver CD for logitech webcam.what to do??

You can get the full software directly from Logitech, make sure you install the software you download BEFORE you plus in the webcam

Jul 11, 2010 | Logitech Webcam

1 Answer

Hi, I got a webcam last year with my PC. It set up fine and worked with its own program, but it didn't show up on MSN or the control panel of my Pc.

i think the driver are not install corectly or the usb cable are defect (broke down) try other usb port from pc / laptop

Mar 23, 2010 | Logitech Webcam

2 Answers

My Logitech C200 webcam video freezes 20 seconds into a call

Go to Start->Control Panel->System->Hardware->Device Manager. Here locate your webcam, select it and delete it. Now disconnect the webcam from the laptop. Reboot. Insert the Logitech CD and install the drivers afresh. Reboot. Connect the webcam and allow Windows to detect it and load its drivers. Windows will take a long time to do this. Now configure the Instant manager to use this webcam as default camera. And start using. But before you do that start the webcam program to use this camera to check if it takes the video continuously. I do not see any problems now. Trick with Logitech is to load drivers with the device disconnected.

Nov 20, 2009 | Logitech Webcam

1 Answer

Logitech Webcam problem connecting to a server

Temporarily disable your firewall. Does it connect then?

May 14, 2009 | Logitech QuickCam Pro 4000 Webcam

4 Answers

Camera is not recognised


Aug 30, 2007 | Logitech QuickCam Messenger Web Camera

Not finding what you are looking for?
Logitech Webcam Logo

Related Topics:

224 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Webcams Experts


Level 2 Expert

180 Answers

WTF Chuck.....
WTF Chuck.....

Level 3 Expert

378 Answers

Pieter Vleeshouwers

Level 3 Expert

1330 Answers

Are you a Logitech Webcam Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides