Question about Motorola Mobility E815

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Unable to charge

My phone is 3 months old and I've never had any problem with it but tonight when I went to charge it a message came on the screen which said "unable to charge". The battery bar level is on the 1st bar and the phone beeps that the battery is low. Help!

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  • Anonymous Nov 08, 2007

    I too have a similar problem and fear the contacts may have been pushed in.

    I would GREATLY appreciate a HOW-TO on taking apart this phone if you know of a way.

  • Anonymous Nov 16, 2007

    Yep, female connectors on the phone side look dirty, and the male side on the charger connector look uneven, as if one they've recessed into their mount. Only 1 out of 10 times does the phone charge, and never completely. I doubt that it's a battery problem cause it's ony 1.2 years old. Not happy.

  • Kendziora Dec 04, 2007

    Had the same problem. I ended up cutting the head off the charger and connecting hook clips to the charger wires (radio shack $3.00). The positive pin on the battery is on the far right when looking at the battery pins up, and the negative is far left.

  • gary1206 Jun 03, 2008

    Motoman63 is right! I had the same problem, searched it on this site and got the soft toothbrush out. It seems to have solved the problem for now. Called Alltel and they're sending me a free replacement.

    Don't know why they couldn't fix this at the store. Lesson learned: make sure you have your contact info stored somewhere for later and easy transfer.



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This is a very common problem on the 815. One thing you try is to carefully clean the charging contacts with a soft tooth brush. This will often solve the problem. Many times I have seem the contacts recess themselves in the connector. This may be caused by a poor or dirty connection, causing it to heat up and melt the plastic. The constant pressure pushes the contacts in causing the shorter center pin on the male connector not to make contact. In this case you might as well look for another phone. The connector takes very specialized tools to replace. These contacts are the "weak link" inthe e815 and cause many problems.

Posted on Nov 06, 2007

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There could be many thing involved you battery has end up or you have some virus in your mobile phone

Posted on Oct 02, 2007


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