Filling the soap dispneser, in particular the BLEACH dispenser and doing a load of wash the BLEACH dispenser does not empty. Therefore do a whash of whites with bleach and follow with color load, the color load is destroyed. Does anyone have an idea?
Thanks for the help
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I have the same model # and same problem!!!
Worked fine for few months and then it started.
Sears technicians came twice but couldn't fix the problem. Now they have ordered a new dispenser door. Sears said they changed the design. Will see if the new door will work. Hope that helps.
The dispenser works on a siphon principal. If you over fill the cup it will start the siphon and empty before it should. If that's happening you're using way too much. You only need about a tablespoon of soap, softner and bleach for a full load.
You are probably using too much soap and softner. You only need about 1 Tablespoon of each for a full load with a front load machine. Run it with nothing it in except bleach. If you see bubbles inside that means there's left over soap in the tub. Keep running it empty (with bleach) until you don't see bubbles anymore then start using less soap and softner.
It's good that you are using HE detergent but you're probably using way too much. To test this run the washer empty (no soap) and if you see bubbles inside that's left over soap that's still in the unit. If so, keep running it empty until the bubbles are gone then start using only about 1 tablespoon of soap per load. The washer uses about 1/10 of the water so you need to use 1/10 of the soap. Use the same amount of softner. The excess soap and softner build up in the unit and cause the smell.