Question about SanDisk Sansa m250 MP3 Player

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No playlist on computer

When I hook my mp3 to the computer through usb, the computer recognizes it but does not allow me to access the music that I have already downloaded on the mp3. I can listen to it, but I cannot access it to change or add additional files. It allows me to see the internal memory - which shows to be blank? I have been able to access the files in the past - what could have changed?

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  • Master
  • 6,966 Answers

Hi, Below is a reply to a posting pf a similar unit = This is a common problem with MP3 players with almost a full memory. Apparently, the firmware gets messed up and eventually losses recognition of its purpose or some of the files it keeps. Sandisk has anticipated this problem and has posted online utilities just for this purpose. They are available at > http://www.sandisk.com/Retail/DriverDown... Hope this be of some help/idea. Post back how things turns up or should you need additional information. Good luck and kind regards.

Posted on Oct 01, 2007

  • Louie  Role
    Louie Role Oct 01, 2007

    Hi again,

    If you want specific utility to fix specific problem, pls refer to:

    Sansa Firmware Updater -http://www.sandisk.com/Retail/Default.as...
    Sansa Connect Recovery Tool -http://www.sandisk.com/Retail/Default.as...
    Secure Utility Installer -http://www.sandisk.com/Retail/Default.as...
    Format and Read/Write Check Utility -http://www.sandisk.com/Retail/Default.as...

    All others are available athttp://www.sandisk.com/Retail/DriverDown...

    Cheers.

  • Louie  Role
    Louie Role Oct 02, 2007

    The utilities of the manufacturer of your SanDisk Sansa m250 (2 GB) MP3 Player "Not Helpful"?

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