Question about Jenn-Air JCD2295HES Side by Side Refrigerator

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I can't get water from my water dispenser

We have a Kenmore fridge with water dispenser. The dispenser is inside the fridge (not in the door like most). Anyway, when I try to get water I can hear a motor or something trying to work. But no water is dispensed. I checked the water supply line and there is plenty of free flowing water going into the fridge. Please help as I think I am pretty handy and can't get support from the people at Sears.

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Re: I can't get water from my water dispenser

The water tank is probably frozen or the filter is totally blocked does the ice maker work? i take it its a french door bottom freezer? Dont forget to rate my solution as solved if i answered your question accurately.....Thanks!!

Posted on Oct 01, 2007

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Re: I can't get water from my water dispenser

I have a Sears side by side refrigerator. The water in the door is not working. It is making ice however water is not coming out from the door. I have changed the water filter. I've read where the reservoir freezes but I don't know where to look for it. I cleaned the coils as they were very plugged with lint.
Any suggestions would be greatly appreciated.

Posted on Apr 25, 2008

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Re: I can't get water from my water dispenser

Make sure that the damper between the freezer and the refridgerator is not broken or froozen open. This has happened to me on my GE Profile side by side twice now (known design problem). Be careful with this as I have read of folks that didn't get this fixed and thier water reservoir froze and cracked, leaked water and flooded thier house. I would make sure that you shut off the water supply until you get the problem fixed!

Posted on Jan 20, 2008

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I had the same problem, in reading a bunch of other similiar issues with various models, the best thing I found was that the water line inside the freezer door is frozen. I had to isolate this portion of my water line from the wall all the way through the frigde. It you unplug, take out screws from he back cardboard cover so you can follow the waterline through the fridge. The valves are pretty easy to take apart/put together. To take apart a valve, just press down on the ring around the valve the pull the connecting apart. To put back together, push the same ring down, then push the connection back together. To check the water flow, plug the fridge back in and have some one push the water dispenser as you check each valve. I suspect the problem is in the freezer door, so you should just check the valve under the bottom left side of the freezer door. From here to the dispenser the water line goes through the door. I used a blow dryer to heat up the inside of the freezer door just behind and below the dispenser unit for about 5 minutes. Try and run the water again and it should work. Good luck

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